Location: all cities,OH, USA
FULL TIME HOURS OF OPERATION MONDAY- FRIDAY 8am-5pm
This is an in-bound entry level Customer Service Call Center role providing current and potential customers with point of contact assistance. This position will use PC based systems to answer and document customer inquiries,assist customers with the purchase of STANLEY BLACK AND DECKERs outdoor power equipment and genuine factory parts and provide customer service after the purchase of the product.
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STANLEY BLACK AND DECKER Products was founded over 80 years ago and is headquartered in Valley City, a half hour south of Cleveland, Ohio. Our passion has led STANLEY BLACK AND DECKER to be a worldwide leader of outdoor power equipment with facilities in Europe, North America, Asia, Australia and South America producing equipment for both residential and commercial markets.
STANLEY BLACK AND DECKER is an equal opportunity employer M/F/D/V.
We Dont Just Build The World, We Build Innovative Technology Too.
Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 58,000 professionals in 60 countries across the globe. Here, youll get the unique chance to impact some of the worlds most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.
Who We Are
Were the Worlds largest tool company. Were industry visionaries. Were solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state-of-the-art smart factory products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.
Benefits & Perks
Youll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley Black & Decker tools and products and well as discount programs for many other vendors and partners.
What Youll Also Get
Career Opportunity: Career paths arent linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.
Learning & Development: Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).
Diverse & Inclusive Culture:We pride ourselves on being an awesome place to work. We respect and embrace differences because thats how the best work gets done. Youll find we like to have fun here, too.
Purpose-Driven Company:Youll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.
EEO Statement:All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veterans status or any other protected characteristic.
If you require reasonable accommodation to complete an application or access our website, please contact us at (860) ###-#### or at ...@sbdinc.com. Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.
Know Your Rights: Workplace discrimination is illegal (eeoc.gov)