Position Title: Research Operations Manager
Duration: Till Dec 2024 (Possible Extension)
Location: Bellevue, WA / Portland OR / San francisco, CA/ Austin, TX
Pay Rate: $70-78/hr. on W2
Description:
- Looking for a Senior Research Operations Manager with extensive experience in managing research operations at a global scale.
- The ideal candidate will bring extensive knowledge in implementing best-in-class governance practices, optimizing processes, and managing a global scale research and insights operation effectively.
- With proficiency in agile methodologies, this leader will be charged with delivering on a strategy and roadmap to transform the current operation into a world-class function, focusing on operational efficiencies, cost savings, and the integration of cutting-edge technologies and methodologies.
- A background in a global insights or research function is highly desired, as it will provide valuable context and experience to drive the organization forward.
- The ideal candidate would have strong experience working with technology platforms to deliver research and insights operations such as Qualtrics, Medallia, Forsta or similar CX operations.
Required:
- 10+ years of experience in research operations management within a global corporate environment, ideally within a global insights, research or analytics function.
- Demonstrated experience working with the Qualtrics CX platform or similar technologies and processes in the space of CX and insight.
- Experience with research and insights platform technologies ie: Qualtrics, Forsta, Medallia & other.