We are seeking a detail-oriented Reservations Agent to join our team. As a Reservations Agent, you will play a key role in assisting guests with reserving vacation rentals, cruises, resorts, theme parks and more.
Applicants can be remote but must reside in the United States
Overview
- Handle guests inquiries and provide information on, availability, and amenities
- Assist guests in making reservations and booking a vacations
- Manage reservation systems to ensure accurate and up-to-date information
- Provide exceptional customer service to enhance the overall guest experience
- Coordinate with vendors to meet guests needs and resolve issues promptly
Skills/Attributes
- Experience in hospitality industry preferred but not required
- Excellent communication and interpersonal abilities
- Strong customer service skills with a focus on guest satisfaction
- Sales skills to promote additional services
- Ability to work in a fast paced environment
- Self-motivated and ability to work independently
- Coachable
- Eager to learn
Benefits:
- Flexible remote work environment, allowing you to work from anywhere.
- Set your own schedule
- Self-paced training
- Personal travel discounts
- No prior experience required- full training provided
- Unlimited access to earned travel credentials
- Performance based with uncapped earning potential
- Personalized website provided
- Licensing and bonding
- Access to industry training and professional development resources.
- Opportunity to collaborate with a diverse team of travel enthusiasts.
- Supportive and inclusive company culture
- One on one and team training
#remote #wfh #workfromhome #travel #flexible
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