Location: Durham,NC, USA
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment details; Manage cancellations, modifications, and re-bookings; Utilize sales techniques to upsell additional services, packages, or upgrades; Utilize technology to maximize efficiency in your role; Proactively follow up with potential guests to secure reservations and drive revenue; Respond to guest inquiries, concerns, and requests...Hiring Fast >>