POSITION SUMMARYFountain House's housing program provides a sense of safety and stability, ensuring that (individuals living with mental illness(es) our members remain housed; establish a safe space for recovery; develop independent living skills; increase their self-sufficiency and build a strong foundation from which they can achieve their life goals. Our Residential Counselors (RC) will provide exemplary care and support to our member residents. We strive to create a safe, caring, and collaborative community where our members will thrive and achieve their goals by providing support to members' daily lives. $22.36 per hourShift: Thursday, Friday, Saturday and Sunday 10pm - 8am (overnight)RequirementsESSENTIAL DUTIES AND RESPONSIBILITIES Member Support
- Engage and support members with apartment maintenance and cleanliness, training in necessary tasks for the upkeep of the residence environment and personal well-being of resident members
- Participate in an integrated care team providing feedback, advocacy and support to FH clinical staff, case management support staff, vocational staff, and social practitioners
- Assist members with all aspects of community support services and case management work (including housing and entitlements, clinical linkage, and follow-up, etc.)
- Support a caseload between three- four members-member's list assignment is up to four depending on census
- Complete weekly progress notes for each assigned member in accordance with the guidelines of the Office of Mental Health (OMH)
- Develop Service Plans and complete Service Plan Reviews every 3-months for each assigned member in accordance with the guidelines Office of Mental Health (OMH)
- Observe the self-administration of member's medication and document on the medication monitoring sheets
- Accompany members with medical appointments, clubhouse visits, and community engagements
- Oversee and assist members with activities of daily life skills (ADL) that includes cleaning, proper hygiene, medication management skills, money management, fire safety, cooking, etc.
- Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
- De-escalate potential member crises and alert supervisor of ongoing issues when necessary
- Liaise with social practitioners to encourage consistent unit attendance for positive social wellbeing
- Create problem-solving strategies to address member crises
Building Safety & Maintenance
- Conduct rounds to ensure safeguards are in place throughout residential space, for member safety
- Request work orders for building maintenance that adhere to city and state guidelines, including fire safety drills, and keeping maintenance logs
General Duties
- Transport members to community activities or medical appointments per request
- Responsible for reception duties of the residence including answering the phones, scheduling, and taking accurate messages
- Attend staff meetings and professional development training as required
- Other duties may be assigned as needed
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Exceptional interpersonal skills and keeping member confidentiality
- Excellent communication skills, including ability to effectively communicate with external providers such as physicians, social security, and Medicaid providers
- Proven writing skills for accurate documentation and progress notes
- Excellent computer and software proficiency (MS Office - Word, Excel, and Outlook) required
- Experience with AWARDS database (EHR) for progress notes and documentation preferred
- Must be able to work under pressure during a crisis
- Able to meet deadlines for documentation and any other necessary duties
- Must be able to work independently, multitask and conduct assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
- Positive, energetic, dynamic, and engaging demeanor is essential
- Experience and capacity to work with members experiencing mental health issues
REQUIRED EDUCATION, CERTIFICATION, AND CREDENTIALS
- Undergraduate degree required or an equivalent work experience and training in similar settings required
- 1-3+ years' work experience in a residential, housing, or similar setting required
- Provide exceptional ongoing support and member confidentiality
- Flexible and able to work any residential shift, including evenings and weekends, as needed
- Valid Driver's License highly preferred, not required
- Must obtain staff exclusion list (SEL), statewide central registry (SCR) and criminal background check (CBC) clearance
Salary Description $22.36