Resident Advocate (Full-Time)
: Job Details :

Resident Advocate Full-Time Safer Futures $16.34/hour SCHEDULE: Variable; 40 hrs/wk and on-call hours, some evenings and weekends required GENERAL STATEMENT OF DUTIES: Provide support, advocacy, case management, and development/adjustment services for survivors entering shelter. Must have a reasonable knowledge of community resources and social service programming to provide clients with appropriate assistance. Must provide services to survivors from a trauma-informed perspective and have knowledge of trauma-informed practices. ESSENTIAL RESPONSIBILITIES: 1. Provide case management to adults entering into shelter. 2. Conduct initial assessment for adults within 24-48 hours of arrival. 3. Meet with residents regularly, document meetings in case notes and follow up reports, establish a case plan and follow up on progress. 4. Make necessary referrals to connect residents with appropriate community resources and agencies in order to complete case plan goals. 5. Keep detailed notes and records, maintain required statistics. 6. Facilitate resident educational groups in house. 7. Develop volunteer/internship program to provide residents with additional assistance and activities. 8. Implement or coordinate supportive services that foster social, emotional and educational growth. 9. Provide crisis intervention for residents in shelter as well as potential intakes via the crisis line. 10. Provide the provision of referrals and assisting residents in their interactions with health care providers, social services, legal services and landlords as needed. 11. Maintain contacts with all resident-serving agencies and systems. Attend collaborative network meetings. 12. Adhere to all program and agency reporting requirements. 13. Participate in team planning, program goal achievements, and new staff training with other team staff. 14. Participate in program fundraising efforts. 15. Works cooperatively with other staff members and volunteers to ensure conscientious, competent and trauma informed service delivery to shelter residents. 16. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements. 17. Fulfill other duties as assigned PId410a94f9c12-25448-#######0