Resident Engineer - Nokia Network Service Platform (NSP)
: Job Details :


Resident Engineer - Nokia Network Service Platform (NSP)

NextGen | GTA: A Kelly Telecom Company

Location: Kansas City,KS, USA

Date: 2024-12-20T17:05:01Z

Job Description:

We are seeking a Resident Engineer with hands-on expertise in Nokia Network Service Platform (NSP) for upcoming and ongoing roles, including customer locations in Kansas City , Kansas .

Requirements:

  • Expertise in Nokia Network Service Platform (NSP): In-depth knowledge of operations, hardware/software/diagnostics for Nokia NSP.
  • Experience with OSS applications and virtualization technologies.
  • Ability to develop reports and automation tools, and manage NSP and Nodal software upgrades.
  • Strong communication skills and experience working with customer teams and NOC personnel.
  • Experience in Nokia TAC ticket management and technical consultation.
  • Hands-on expertise in Nokia NSP is critical.

Key Responsibilities:

Nokia NSP Operations:

  • Manage and troubleshoot the NSP environment for both production and lab setups (alarms, applications, and environments).
  • Generate performance/analytics reports for NSP applications.
  • Develop network and service capacity reports (MPLS, DWDM, Microwave).
  • Lead and manage Nokia TAC tickets related to NSP environments and applications.
  • Support software upgrades for NSP, MPLS, DWDM, and Microwave NEs.

Customer Support and Knowledge Transfer:

  • Provide On-the-Job Knowledge (OJK) transfer to client NOC personnel.
  • Establish and improve NOC processes, including outage management and notification.
  • Define IP/MPLS provisioning standards to reduce fault restoration timelines.
  • Develop and maintain tools to enhance the operational environment, including configurator tool development and automation for local accounts' password changes.
  • Evaluate customer skill sets and create a tailored training plan.

Monitoring and Surveillance Activities:

  • Configure new network elements and IP routing setup.
  • Detect, isolate, and resolve network faults.
  • Perform routine diagnostics and corrective actions.

OSS & Virtualization Experience:

  • Support OSS and application integration into the NSP environment.
  • Implement and manage virtualization technologies, enhancing network performance and operations.

Nokia Router and Network Experience:

  • While Nokia router experience is not a must-have, any background in Nokia routers will be a valuable addition.
  • Provide guidance on network architecture and support customers in troubleshooting network issues.

Preferred Skills:

  • Experience with Nokia routers, MPLS, DWDM, and Microwave networks.
  • Strong troubleshooting and problem-solving skills related to network operations.
  • Background in virtualization technologies such as Kubernetes and cloud platforms.

Education/Certification:

  • Bachelor's degree or equivalent work experience in a related field.

What you didn't know about us:

  • Competitive salary
  • Health, Dental and Vision Benefits
  • Long-Term growth potential
  • 401k
  • With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Apply Now!

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