Location: Washington,DC, USA
Resident Service Specialist - Every day is an opportunity for you to ensure the Resident Service team provides exceptional first impressions and a seamless move-in experience. #WRK4UDR
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at The MO, our exclusive apartment community located in Union Market, NE, Washington DC
Essential Job Functions:
Move-In Coordination 1. Ensure each new resident has a move-in orientation conducted by appointment. 2. New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
Onesite Responsibilities 1. Scan all required move-in documents into Onesite. 2. Oversee Pending Tasks
Customer Service Administration
Property Condition oversight
Back-Up coverage
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing growth and advancement of individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.
Additional Benefits Offered: * Medical, Dental, Vision Plans * Lifestyle Flexible Spending Account * Medical Flexible Spending Account * Dependent Care Spending Account * Supplemental Term Life Insurance * Voluntary Cancer Insurance * Supplemental Short-Term Disability Insurance / AD&D Insurance * Voluntary Long Term Care Insurance * 401(k) Plan with company match * Rent Discount
Compensation Range: $25.00/HR - $28.00/HR
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer:
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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