Location: New Hartford,NY, USA
POSITION SUMMARY: Responsible for providing resident support services afterhours to the ESSHI Participants within phase II of the Meadows.
ESSENTIAL DUTIES & RESPONSIBILITIES:
+ Responsible for on foot rounding of phase II of the Meadows to be proactive with enforcing property management house rules & ESSHI obligations.
+ Follow rounding schedule as outlined by ESSHI Program Manager.
+ Maintain both written and electronic record of interactions throughout shift.
+ Follow established protocol for reporting incidents to on call, Property Manager, throughout shift.
+ Establish rapport with ESSHI Participants and Meadows Tenants to help facilitate a sense of community within the Meadows phase II property and promote safety awareness.
+ Must have the ability to problem solve and think quickly in high stress situations.
+ Possess the ability to communicate clearly.
+ Perform afterhours lock outs with agreeing participants and complete appropriate documentation.
+ Able to approach and deescalate situations occurring on property in a safe manner.
+ Assist ESSHI participants with grocery/mail deliveries; including carrying to apartments.
+ Be knowledgeable and able to speak to and enforce ESSHI obligations/agreements.
+ Provide supportive services after hours in adherence with the program directives.
+ Perform all other duties as outlined by the Program Manager/Director.
QUALIFICATIONS/EDUCATION/EXPERIENCE:
+ Associates Degree - Human Services or related field.
+ Preferred experience working with aging population.
+ Have good physical health, as indicated by documentation in the Human Resources Files, the ability to lift 50lbs and remain on feet throughout majority of shift.
+ This position does have regular and substantial unsupervised or unrestricted physical contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check.
+ Must possess the ability to make independent decisions when circumstances are warranted.
WORK ENVIRONMENT/HAZARDS:
+ Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment.
+ OSHA Exposure Category III
PHYSICAL DEMANDS:
Stands, bends, and walks most of the day.
WORK CONTACT GROUP:
Co-workers, participants, family members, and individuals in the community.
SUPERVISED BY: ESSHI Program Manager