Job Title: Asylum Shelter Residential AideReports to: Shift SupervisorFLSA Status: Non-ExemptSummary:We are seeking a dedicated Asylum Shelter Residential Aide to ensure the safety, security, and well-being of both asylum seekers and staff, as well as maintaining a secure and welcoming environment in compliance with asylum seeker-specific policies and operational procedures.Responsibilities:The Asylum Shelter Residential Aide will be responsible for, but not limited to:
- Diligently monitoring asylum seekers, living units, dormitories, and facility premises to ensure the safety and security of each resident.
- Adhering to asylum seeker-specific shelter policies while following staff policies and procedures.
- Conducting essential administrative tasks, including maintaining detailed communication logs, documenting asylum seeker activities, behaviors, and engagement.
- Providing compassionate assistance to asylum seekers, addressing questions, and promptly resolving any arising issues.
- Thoroughly inspecting all items entering the facility to guarantee the safety of asylum seekers and staff.
- Monitoring video footage of common areas such as hallways, staircases, and lounges.
- Strictly adhering to safety, health, and fire hazard guidelines, organizational policies, and procedures, as well as the mission and values of the organization.
- Conducting regular hourly rounds of the facility.
- Promptly reporting any immediate safety hazards to appropriate supervisory or maintenance personnel.
- Collaborating with security personnel to ensure the safety of both staff and asylum seekers in the program.
- Preparing living spaces for vacancies, including emptying, cleaning, and properly tagging asylum seekers' belongings when necessary.
- Accurately documenting all incident details, participants, actions taken, and outcomes.
- Demonstrating flexibility in scheduling, including the possibility of working evenings, weekends, and holidays as needed.
Professional & Personal Qualifications:
- High School Diploma/GED.
- NYS Security License preferred.
- F-02 Certificate of Fitness.
- CPR/Basic First Aid certification.
- Food handler certificate NYC/NYS.
- Ability to establish and maintain professional boundaries when working with asylum seekers.
- Prior experience in a residential facility is advantageous.
- Knowledge of HIPAA guidelines and standards.
- Exceptional written and verbal communication skills.
- Strong problem-solving and analytical abilities.
- Commitment to excellence and high standards.
- Demonstrated good judgment with the ability to make timely and sound decisions.
- Proficiency in assessing emergency situations and responding effectively.
- Bilingual (Spanish, French, Creole, or other languages) preferred.
Physical Demands and Working Environment:
- Frequent bending, lifting, reaching, extended walking.
- Lift and/or carry up to 25 pounds.
- Ability to climb stairs.