Residential Aide
: Job Details :

Residential AideQueens Drop Center, 100-32 Atlantic Ave, Jamaica, New York, United States of AmericaReq #2584Monday, September 30, 2024ABOUT US: - We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.Reporting to the Shift Supervisor, t he Residential Aide will assist in ensuring effective service delivery . The R esidential A ide will provide staff support and maintain program stability by providing assistance and monitoring the premises. The R esidential A ide will be expected to engage with individuals experiencing homelessness as well as with Program and Outreach staff.ESSENTIAL DUTIES:+ Monitor the area and provide resources to clients+ M aintain a welcoming, safe, stable environment for clients+ Make hourly rounds within and outside the facility to ensure safety and security+ Incident management: Report and document incidents, crisis interventions, communicate with on-call management team+ Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes+ Greet people entering the site , determine nature and purpose of visit, and direct or escort them to specific destinations+ Circulate among residents, visitors, or employees to preserve order and protect property+ Complete intakes, and property searches as needed, distribute mail+ Accept and log all food deliveries and serve meals to clients. Willingness to complete food safety course+ Screen residents and visitors and packages to prevent passage of prohibited articles into residence+ Use company vehicle to transport clients to and from appointments in the community and as directed by program management+ Provide relief support for 311 operations+ Facilitate onsite laundry and shower resources for clients+ Perform other related duties as assignedMINIMUM QUALIFICATIONS:+ Two years of related experience+ Proficiency with Microsoft Office Suite required+ High School Diploma or General Education Degree (GED), Associates degree preferred+ CPR and First Aid certifications a plus+ Experience working with individuals experiencing homelessness and/or mental health or substance use issues is a plus+ Valid NY or NJ driver's license with a good driving record, as defined by Breaking Ground is preferredEOE/M/F/Vet/DisabledOther details+ Pay Type Hourly+ Min Hiring Rate $19.23+ Max Hiring Rate $19.23Apply Now+ Queens Drop Center, 100-32 Atlantic Ave, Jamaica, New York, United States of America