Location: Needham Heights,MA, USA
Description:
Are you a motivated, cheerful, and amiable professional who takes pride in being the first point of contact? As the concierge of our prestigious residential building, you will be responsible for creating a lasting impression that perfectly complements the property's elegance and sophistication. We currently have openings for morning, afternoon, and evening/overnight shifts, and we are eager to hire immediately.
Responsibilities:
• Extend a warm welcome and acknowledge all residents while announcing their guests with grace and poise.
• Provide exceptional resident services, including accepting and retrieving packages and dry-cleaning, offering transportation options, recommending service vendors, making restaurant reservations, and fulfilling any additional requests promptly.
• Through your impeccable appearance, outstanding performance, and service-oriented mindset, consistently project an image that enhances the property's allure.
• Adhere strictly to formal operating policies and procedures, which encompass customer service techniques and emergency response protocols.
• Ensure that property rules and regulations are consistently upheld.
Requirements:
• Possess a minimum of 2 years' experience in customer service or hospitality.
• Exhibit excellent communication and interpersonal skills.
• Demonstrate the ability to multitask effectively.
• Possess basic computer proficiency.
• Be a team player who thrives in a collaborative environment.
Benefits:
• Enjoy the security of a 401k retirement plan.
• Take advantage of paid time off to relax and rejuvenate.
• Receive comprehensive training with compensation.
Compensation details: 18-18 Hourly Wage
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