Job Type Full-timeDescriptionVortex Doors, America's highest quality and most customer-centric commercial and industrial door repair company, is seeking Residential Garage Door Service Technicians to join our team of door industry professionals. We are seeking a skilled Residential Garage Door Service Technician to join our team and help maintain our reputation for quality repairs and service. As a Service Technician, you will play a crucial role in installing, repairing, and maintaining various types of doors and related hardware, ensuring they function efficiently and safely. Your attention to detail, problem-solving abilities, strong mechanical aptitude, and commitment to quality workmanship will be essential in meeting our customers' needs.Key Responsibilities:
- Diagnose and repair residential garage door systems, including springs, openers, cables, and tracks.
- Perform routine repairs and maintenance and safety checks to ensure optimal functionality and customer safety.
- Hardware Installation installing and configuring door hardware, such as locks, handles, closer and access control systems.
- Safety Compliance to ensure that all installed doors meet safety and building code regulations and standards.
- Provide excellent customer and communicate clearly with customers about repair options, pricing, and timelines.
- Provide outstanding customer service, addressing any questions or concerns customers may have and maintain accurate records of service visits, repairs and installations, and provide reports as required.
- Troubleshoot, diagnose, identify and resolve technical issues with doors efficiently.
- Perform quality checks on installations and repairs to ensure they meet company standards.
RequirementsQualifications:
- Previous experience in garage door repair or a related field is preferred.
- Strong mechanical skills and the ability to troubleshoot and resolve issues efficiently.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively.
- Physical stamina to lift heavy equipment and work in various conditions.
- Valid driver's license with a clean driving record.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for ongoing training and professional growth
- A friendly and collaborative work environment
- Strong Safety Culture
- Positive Work Environment
- Recognition and Rewards
- Comprehensive health benefits, 401K match, PTO
- Company provided tools and equipment provided.