Residential Services Associate
: Job Details :

Description: Santa Fe Recovery Center is a leading provider of substance use disorder and mental health treatment and education services. We are looking for a full-time Residential Service Associate to join our team at our Santa Fe offices. We offer a competitive salary range from $37,440 - $41,600 (BOE) and the Benefits shown below. Experience working in the Healthcare Industry and/or Non-Profit is highly preferred. This is a great opportunity to continue to advance in your career while being part of the team that is providing support to the community. Residential Service Associate Benefits: A generous PTO package (3 weeks of PTO, 7 paid holidays, 3 floating holidays, & 2 mental health days)Medical, Dental, and Vision insurance (90% to 100% premium covered by employer)ST and LT disabilityPet insuranceOpt-in 401k with 4% match Access to our comprehensive Employee Assistance Program, providing 24/7/365 access to a licensed professional for staff and their immediate families Role Description:The Residential Services Associate, reporting to the Residential Services Supervisor, is responsible for working in our medically managed detoxification and residential treatment settings along with a team of experienced Counselors, Case Managers, Medical Associates, Peer Support Workers, RNs, Nurse Practitioners, and Physicians. The Residential Services Associate position assists the multi-disciplinary team as they collect objective and subjective data from observations, examinations, interviews, and written records in an accurate and timely manner. The Residential Services Associate assists clients as they navigate the treatment environment, documents care provided in the electronic health record, collaborates with the team to carry out the plan of care, engages with patients/clients with empathy, kindness, and respect, follows orders of the Residential Director, and carries out tasks as assigned by program management. The Residential Services Associate ensures a safe and healthy environment conducive to world-class, person-centered care.Schedule:Full Time (32-40 hours) Night Shift (7 pm-7 am) or Day Shift (7 AM - 7 PM) weekend availabilityRequested schedules will be taken into consideration. However permanent schedules will be decided based on the operational needs of SFRCDuties and ResponsibilitiesAssist with admission and orientation of new clients to the facility, including Rules of Residency and Health and Safety requirementsEnsure a safe, quiet, and supportive environmentObserve client behavioral and emotional patterns and report/document observationsProvide Clients with emotional and/or behavioral support when necessary and assist in developing specific behavioral treatments, including coping skills, anger management, and other self-regulation activitiesAnticipate and respond to client needs, including crisis intervention, and provide instruction in the milieu settingAssist in emergency situations, following established protocols and procedures, including administering basic first aid and/or performing CPR if necessaryEnsure clients are following the program schedule, including group activities, telehealth appointments, and individual check-insFacilitate groups for clients to discuss issues that may arise in the milieu of CCSS.Document group notes for non-clinical client groups in the E.H.R.Transport clients to appointments when requiredConduct BAC and urine Drug Screenings, conduct daily charting on all clients, perform bedroom checks, etc.Actively participate in the shift change protocol to ensure pertinent client information is shared with the teamMonitor client chores and laundry according to the daily scheduleOther duties as assignedRequirements:Skills/Knowledge/Abilities:Strong observation skillsCultural awareness and sensitivityAbility to remain calm under stressAbility to maintain focus on the client's wellbeingEthical and professional behavior toward clients and staffStrong written and verbal reporting skillsDemonstrate good judgement and ethicsSkill in preparing, maintaining, and overseeing client recordsAbility to maintain health and safety, and infection control standardsComputer experience, knowledge of, or demonstrated ability to learn MS Office and electronic health recordAbility to respond effectively to unexpected problems, crisis, or other such events that may arise while considering liability, precedence, programmatic implications, and other possible future impacts on the program, services, or organizationEducation and Experience:High School Diploma or GED equivalent(2) years of experience in customer service or patient/client care facingCertified Peer Support Worker (CPSW) within one year of employment with SFRCCPR CertifiedValid and insurable Driver's License based on SFRC Insurance standardsPM21PI4b10940a933b-25660-#######1