Are you passionate about hospitality and looking for an exciting leadership role in a beautiful resort setting? Black Meadow Landing is seeking a dynamic and dedicated Resort Manager to oversee daily operations and ensure the continued success and profitability of our resort community. Located on the picturesque shores of Lake Havasu, this position offers a unique opportunity to make a significant impact on the guest and resident experience. Why Join Us? At Black Meadow Landing, you'll be part of a vibrant and supportive team committed to delivering exceptional guest experiences. With the backing of Sky Resorts Corporate, you'll have access to resources and support to help you succeed in your role. In addition;
- Sunny Weather: Enjoy living lakeside at beautiful Lake Havasu with over 300 days of sunshine per year.
- Live On-Site: Take advantage of on-site accommodation and enjoy resort amenities such as our restaurant, gift shop, 5-hole golf course, boat marina, and more.
- Lifestyle Benefits: In your downtime, enjoy swimming, boating, kayaking, fishing, hiking, and other outdoor activities.
- Growth Opportunities: Be part of a vibrant and supportive team backed by Sky Resorts Corporate, with access to resources and support for your success. Contribute to the growth and success of our resort community and be a key player in our strategic company growth.
Requirements
- Operational Management: Oversee all aspects of resort operations to ensure smooth and efficient functioning, including dinner, store, and marina.
- Customer Service: Serve as the primary point of contact for visitors and residents, ensuring a high level of responsiveness and satisfaction.
- Administrative Oversight: Manage activities such as reservations, financial transactions, and record-keeping.
- Property Maintenance: Coordinate with maintenance staff to ensure the resort is well-maintained and issues are addressed promptly.
- Human Resource Management: Collaborate with Sky Resorts Corporate to manage staffing, employee relations, and training programs.
- Sales and Marketing: Drive efforts to attract new guests and long-term residents through effective sales and marketing strategies.
- Guest and Resident Relations: Foster a positive atmosphere, address concerns, and encourage positive word-of-mouth referrals.
On-Call Responsibilities:
- Be available 24/7 to address urgent issues and emergencies, ensuring the safety and satisfaction of all guests and residents.
Qualifications:
- Proven experience in hospitality management or a related field.
- Strong leadership and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to work independently and handle high-pressure situations.
- Proficiency in administrative tasks and basic financial management.
- Passion for creating a welcoming and enjoyable resort environment.
- Experience with operating stores, marinas, and restaurants is a plus.
Black Meadow Landing is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Salary Description 90,000-100,000.00