Location: Austin,TX, USA
**Resource Manager - Delivery**
Austin, Texas / Delivery / Full-time
**Cart.com** is an ecommerce software and services company on a mission to democratize ecommerce and give digital merchants the freedom to grow. We are integrating all the pieces of the ecommerce value chain brands need to thrive, creating a truly end-to-end Ecommerce-as-a-Service platform that helps third party brands move faster, grow more quickly, and deliver on their promises more completely.
Cart is seeking a Resource Manager who will be responsible for supporting the Delivery team in ongoing operations and management of project resources for client engagements. This includes but is not limited to: the strategic allocation of resources, effective communication across the delivery team and proper planning and maintenance to maximize utilization. The ideal person will be comfortable in the fast pace of an early-stage start-up. **Responsibilities**
+ Assist with day-to-day operations including time off management, contractor invoicing, internal training and process improvement.
+ Support Delivery internal initiatives and manage certification goals with documentation and training, as well as tracking and reporting on progress.
+ Work alongside internal teams as needed to assist with employee training, reporting and other administrative tasks.
+ Assist in day-to-day resource communication and scheduling with relevant stakeholders across the Delivery team.
+ Understand and support the sales and recruiting pipeline to assist in managing available resources and identify upcoming needs; Lead resource profile creation.
+ Support ongoing maintenance and updates of project management software.
+ Manage special projects and other duties as assigned.
**Required Experience**
+ 5+ years administrative or operational business experience
+ Strong organizational skills and detail-oriented mindset.
+ Demonstrated success in working in a fast-paced, team-oriented environment.
+ Ability to manage and prioritize multiple projects at a time.
+ Ability to identify creative solutions.
+ Strong written and verbal communication skills.
+ Bachelors in Business Administration, Communication, Marketing, Computer Science or related field.
+ Jira and Confluence experience.
**OUR CORE VALUES:**
These arent just buried somewhere in an employee manual. We live and breathe them. They are on the walls and live in our hearts. They come up constantly in conversations and actions. They govern the decisions of the newest hire all the way up to our CEO: **WE ARE OBSESSED WITH BRANDS** We live for brands and are fanatical about their success. **WE THINK BEYOND THE BOX** We explore new ideas and discover creative solutions. We think openly about how to serve brands and solve problems. **WE DON'T GIVE UP** No one expected this to be easy. We are resilient we dig in and keep going. **WE SPEAK UP** Every person here has an obligation to question norms, voice concerns, and offer their perspective. **WE WORK TOGETHER** We work with integrity and respect, ask for help, and extend the same help to others. **WE ARE HUMAN** Our people are our biggest strength. We have fun and make real connections with one another and with the brands we serve.
is deeply committed to building a diverse and inclusive workplace. Were proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
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