Restaurant Expeditor
: Job Details :

Restaurant Expeditor

Job Reference Number: 24529

Employment Type: Part-Time

Segment: Dining & Events

Brand: Constellation

State: New York (US-NY)

The Role at a glance:

Hudson Garden Grill, located within the prestigious New York Botanical Garden, is a destination restaurant renowned for its plant-forward cuisine and seasonal, locally-sourced ingredients. We are seeking a detail-oriented and highly organized Expediter to ensure the seamless flow of service between the kitchen and the front of house. As the vital link between our culinary team and service staff, the Expediter is responsible for coordinating the timing and delivery of dishes to ensure every plate is perfectly presented and delivered at the optimal moment. This position requires exceptional communication skills, the ability to work under pressure, and a keen eye for detail to ensure the highest standards of quality and presentation are consistently met.

Compensation is $18-$22 an hour.

Key Responsibilities:

• Efficient Service Flow: Organize and manage the efficient flow of dishes from the kitchen to the dining room, ensuring that all dishes are delivered in a timely manner and in the correct order.

• Quality Control: Inspect each dish for quality, presentation, and adherence to the restaurant's standards before sending it out to guests.

• Timing & Coordination: Work closely with chefs, line cooks, and servers to ensure the right pace and timing of food delivery to tables, managing any delays with clear communication.

• Communication Hub: Serve as the communication hub between the kitchen and service staff, providing clear and concise information regarding food status, special orders, and any menu changes.

• Plate Accuracy: Ensure all plates are complete, correct, and meet the required presentation standards before leaving the pass. Address any discrepancies or errors quickly and efficiently.

• Menu Knowledge: Maintain in-depth knowledge of the menu, including all ingredients, preparation methods, and potential allergens to assist servers and guests with any questions or special requests.

• Troubleshooting: Handle any immediate issues, such as delayed orders, special requests, or table changes, by communicating clearly with both kitchen staff and servers to resolve matters swiftly.

• Support Teamwork: Foster a collaborative atmosphere between the front-of-house and back-of-house teams to ensure a smooth, exceptional guest experience.

• Maintain Cleanliness: Ensure the pass is kept clean, organized, and free from clutter, adhering to sanitation and safety standards.

Qualifications

• Experience: 2+ years of experience as an Expediter or similar role in a high-end, high-volume restaurant.

• Skills:

• Exceptional communication skills with the ability to relay information between the kitchen and front-of-house teams.

• Strong organizational and multitasking abilities, especially under pressure.

• Ability to work efficiently in a fast-paced, high-pressure environment while maintaining a calm demeanor.

• Attention to detail and a passion for ensuring that every dish leaves the kitchen perfectly.

• Team Player: Collaborative, team-oriented attitude, with the ability to motivate and support both culinary and service teams.

• Knowledge: Strong understanding of fine dining service standards, food presentation, and menu offerings, including ingredients and preparation techniques.

Our Benefits:

• Medical (FT Employees)

• Dental

• Vision

• Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity

• Discount Program

• Commuter Benefits (Parking and Transit)

• EAP

• 401k

• Sick Time

• Holiday Pay (9 paid holidays)

• Tuition Reimbursement (FT Employees)

• Paid Time Off

Why Work Here:

Why Hudson Garden Grill?

• Join a Prestigious Venue: Work at the renowned New York Botanical Garden, where sustainability, innovation, and world-class dining are celebrated.

• Growth Opportunities: Learn and grow within Constellation Culinary Group, part of Elior North America, with opportunities for career development and professional growth.

• Passion for Sustainability: Contribute to an organization focused on sustainable, plant-forward cuisine, making a positive impact on both people and the planet.

About Constellation Culinary Group at New York Botanical Garden: Our mission is to craft a future where exceptional culinary experiences are both delicious and environmentally responsible. We are dedicated to minimizing our ecological footprint while maximizing flavor, enhancing our positive impact on the planet and society.

• Professional Growth: Gain valuable experience in a dynamic, high-end environment while contributing to our commitment to sustainability.

• Community and Culture: Be part of a collaborative team that values inclusivity, creativity, and excellence in all that we do.

Join us in our mission to make every meal a step towards a more sustainable future.

About Constellation:

From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality.

About Elior North America:

Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth.

At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you've gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments.

Disclaimer: This job description can be revised by management as needed.