Location: Oklahoma City,OK, USA
Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment? If you are an expert in developing teams to deliver a superb experience for your guest. Then you need to quickly act on this once in a lifetime opportunity to lead and develop a team for Chicken Salad Chick
**Summary of Position**
Lead, coordinate, and implement the planning, organization, training, and leadership necessary to achieve goals in sales, cost control, employee hiring/training/retention, guest service/satisfaction, product quality, and cleanliness/sanitation. Ensure compliance with all operating standards for a CSC location.
**Duties & Responsibilities**
+ Bring at least three years of proven restaurant General Manager experience to the table
+ Serve as a Brand Ambassador for Chicken Salad Chick
+ Embrace and comply with all policies, procedures, standards, specifications, guidelines, and training programs
+ Create a welcoming environment and deliver responsive, friendly, and courteous service to all guests
+ Ensure consistent preparation and service of products according to CSC standards
+ Achieve goals for sales, service, quality, facility appearance, and cleanliness through employee training and fostering a positive work environment
+ Maintain adherence to cash handling and reconciliation procedures
+ Make employment and termination decisions in line with company guidelines
+ Fill in operationally as needed to maintain guest service standards and efficient operations
+ Continuously develop staff in all areas of managerial and professional growth
+ Complete all required paperwork, forms, and reports in an organized and timely manner
+ Keep equipment clean and in excellent working condition through personal inspection and preventative maintenance programs
+ Ensure correct product count and condition upon delivery, following receiving policies and procedures
+ Oversee timely completion of employee performance appraisals
+ Optimize labor performance by scheduling based on business trends while delivering an exceptional experience to each guest
+ Administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures
+ Comply with all health, safety, and labor regulations at the federal, state, county, and municipal levels
+ Develop, plan, and implement restaurant marketing, advertising, and promotional activities and campaigns in alignment with Brand Standards
+ Always maintain Brand Standards for uniform appearance and personal grooming
If this opportunity aligns with your career aspirations, we offer competitive compensation based on experience, along with a comprehensive benefits and bonus program. Don't miss out on this limited-time opportunity! We eagerly await your application.
**Qualifications:**
+ Ability to work in a fast-paced environment that may involve exposure to noise, heat, cold, or other elements.
+ Highly organized with strong attention to detail.
+ Ability to manage multiple tasks simultaneously and meet deadlines.
+ Ability to function independently and intuitively in a fast-paced environment.
+ Ability to navigate challenging situations and provide appropriate guidance.
+ Effective interpersonal, influencing, coaching, and conflict resolution skills.
+ Ability to manage confidential information and maintain its integrity.
**Requirements:**
+ **Managers, if hired, will be required to partake in 2 - week training in Atlanta, Georgia.**
+ Must have a valid Food Manager's Certification and have Knowledge of local health and safety standards.
+ Must be able to pass a background screener based on the company's matrix.
+ Must complete all competencies at the Shift Leader and Team Member levels.
+ Availability to work flexible hours, including evenings, weekends, and holidays.
+ Strong understanding of administrative processes, including financial management.
+ Must be at least 18 years of age.
+ Must have reliable transportation.
+ Previous experience in a leadership role in the restaurant industry.
+ Ability to manage multiple tasks simultaneously.
+ Ability to assess and provide input on team dynamics, conflict resolution, and employee relations.
**Physical Requirements:**
+ Ability to stand for long periods of time.
+ Frequent bending, kneeling, lifting (25-50 pounds).
+ Ability to travel to other restaurants, area office, training center, etc., as needed.