Job DetailsJob Location Albert Hotel - Fredericksburg, TX Position Type Full Time Salary Range $80,000.00 - $80,000.00 Salary/year Job Category Hospitality - Hotel DescriptionALBERT HOTEL is hiring for a RESTAURANT GENERAL MANAGER Albert Hotel is located on a three-acre site from 242 to 248 East Main Street, Fredericksburg, TX. The hotel itself is tucked away from Main Street located behind the original historic buildings, creating a peaceful escape offering quiet sophistication just off bustling Main Street. The hotel has 110 guest rooms, including bunkrooms, suites, and a private house, and each room will have tailored amenities, custom-designed furniture, and little extras to make guests feel at home. The property has three restaurants, one bar, a private dining room, and will offer in-room dining. Guests can enjoy the inviting outdoor lagoon-style pool, a fitness center, and a 2,000 sq. foot full-service spa. The property is ideal for hosting events, with a 3,600 square-foot event space and a 1,200 square-foot mezzanine deck and event lawn. JOB OVERVIEW Reporting to the Director of Food and Beverage, the General Manager will be accountable for all aspects of the day-to-day operations of the restaurant, pool and in-room dining outlets, and the direct supervision of all staff. This role will oversee the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, product quality, cleanliness, and sanitation. The General Manager will be trusted to make key decisions on staffing, ongoing programming, sales and marketing efforts, and overall guest experience. A successful General Manager will bring a strong sense of pride and ownership in the outlets and be proactive in their understanding of, and input on, the operational plans and budgets. What you'll do:
- Provide leadership and management support to staff while overseeing day-to-day operations
- Work closely with the operations team to understand and develop the business plan
- Develop a strong understanding of financial statements, actively manage financial goals and targets, maintain budgets, and optimize expense structures
- Train team members on preparation methods, quality controls presentation standards, and product knowledge
- Oversee the recruitment and training of new team members, responsible for planning, documenting, implementing, and monitoring department training programs
- Coordinate the weekly work schedule and review payroll records for appropriate personnel
- Ensure immediate response to guest comments and concerns and apply corrective measures when necessary
- Assist in establishing cost improvement objectives and implementing action plans
- Collaborate with other personnel to plan and develop recipes and menus, considering seasonal availability of ingredients and anticipated volume
- Maintain products attractively and functionally to support efficient preparation and promotion of products
- Create and support an inclusive and collaborative work environment where employees work productively and develop professionally
- Have a thorough understanding of services, amenities, and offerings and oversee the planning and pricing of all menu items
- Comply with the hotel's purchasing and invoice procedures ensuring that all accounting standards are adhered to
- Maintain current knowledge of all activities and events in the surrounding areas
- Collaborate with marketing and design to develop partnerships with local vendors for merchandise, food, beverage, and retail
- Follow inventory standards and procedures to conduct an accurate inventory consistently
- Ensure staff understands their job requirements and sufficient training before holding them accountable or results
- Inspect food preparation, storage, serving areas, and equipment to ensure safe, sanitary food-handling practices: ensure employees follow standards and regulations
- Order or requisition supplies needed to ensure efficient operation; verify quantity and quality of received products
- Maintain high cleanliness in all areas, including counters, sinks, utensils, shelves, and storage areas
- Ensure all equipment is maintained in good, safe working condition; arrange for equipment purchases and repairs as needed
- Be available to fill in as needed to ensure the efficient operation of the outlet and attend relevant meetings as directed
Who you are:
- You believe that good hospitality is an experience, not just a transaction.
- You have a proven track record of managing teams and executing business plans.
- You lead through influence and are a cross-functional partner with diverse teams.
- You have a high degree of ownership and commitment to results.
- You are passionate about your community and the people who make the community.
- You have a solutions-oriented mindset and the confidence to make fast-paced decisions.
- You have strong written and verbal communication skills; you can be an ambassador for your outlet.
- You are a leader; you're dedicated to developing with your team and creating a holistic sense of mission.
- You believe in learning and personal growth; you show up as a contributor, not a spectator.
- You're excellent with time management and can function effectively in a dynamic environment.
- You have a strong work ethic and the ability to work autonomously and with confidence.
- A plus: You have 5+ years of related experience in an operational hospitality role; multi-unit leadership preferred
BENEFITS We are proud to offer competitive wages and the following benefits for full-time employees:
- Up to 3 weeks paid time off annually
- 50% off discount at most New Waterloo restaurants
- Health, vision + dental benefits
- 401K plans
- Paid holidays
- Volunteer pay
- Referral bonuses
- Discounts at our shops, hotels + local partnerships
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provide the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses. Our brands include South Congress Hotel, Revival Hotel, El Capitan Hotel, La Condesa, Sway, Cafe No Se, Manana, Maie Day, Otoko, Watertrade, Il Brutto, Butler Pitch & Putt, Albert Hotel, Fidelity Hotel and Trick Hat Workway. New Waterloo offers all our employees competitive pay, paid time off and generous benefits. New Waterloo is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.