Location: New Orleans,LA, USA
JOIN A TEAM THAT GOES ALL-IN ON YOU
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you!
BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:
* FREE Downtown Team Member Parking
* Discounted Monthly Bus Passes
* Free Team Member Assistance Program
* Team Member Discounted Hotel Room Rates
* Fun and Free Team Member Events
* Discount Program within Caesars Partner Network
* Tuition & Student Loan Debt Repayment Assistance
* First Time Homebuyer Program
* Child Care Assistance Program
* 401k Matching
JOB SUMMARY: The Restaurant Host/Hostess position is responsible for greeting and seating guest in assigned dining area.
ESSENTIAL JOB FUNCTIONS:
* Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
* Responsible for greeting and seating guest in assigned dining area.
* Provides assistance to both guests and team members when necessary.
* Greets guests upon their arrival and escorts guest party to appropriate table in dining area.
* Maintains order and cleanliness in dining room.
* Reports all complaints to management on duty.
* Ensures that schedules food servers and bus persons are present, chairs and tables are properly positioned and station groupings are assigned to each station.
* Distributes checks and handles comps, food coupons, and Player cards.
* Ensures proper check and cash control procedures are carried out.
* Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
* Creates an atmosphere of luck and celebrates guest's wins.
* Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
* Anticipates needs and provides fast, flawless service.
* Checks for satisfaction and effectively resolves service breakdowns when they exist.
* Promotes Caesars Rewards programs and card membership.
* Provides a warm farewell and thanks guests for visiting.
* Completes special assignments for management as requested.
QUALIFICATIONS: Success at Nobu Restaurant is defined by traits like a strong work ethic, a positive attitude, meticulous attention to detail, and a demonstrated history of anticipatory service. Previous experience of at least one year in a high-volume, fine dining establishment is preferred.
* High School diploma or equivalent preferred.
* Minimum one year Hostess experience at a fine dining restaurant preferred.
* Ability to read and write English sufficiently to perform job.
* Consistently displays extraordinary service with an upbeat and positive attitude.
* Some knowledge of food service.
PHYSICAL,MENTAL AND ENVIRONMENTAL DEMANDS:
* Loud, fast paced environment, multiple tasks to be handled under time constraint.
* Ability to stand for 8 hours.
* Normal vision and hearing range
* Eye/hand coordination and manual dexterity.
* Ability to distinguish letters, symbols, and colors.
* Must be able to handle a heavy business volume in a timely manner.
* Must be neat and clean in appearance and physically fit to perform the duties required
* Ability to move throughout the outlet (standing, walking, kneeling, bending) for extended periods of time.
* Ability to make repeating movements of the arms, hands, and wrists.
* Ability to express or exchange ideas verbally and perceive sound by ear.
* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
* Ability to turn or twist body parts in a circular motion.
* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.
Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.
NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.