RESTAURANT SHIFT LEADER 4am-10am/12pm
: Job Details :

RESTAURANT SHIFT LEADER 4am-10am/12pmRochester, NY (Job TypeFull-time, Part-timeDescriptionReports To:Restaurant ManagerIndus Hospitality Group's mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported.Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin' Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.OverviewShift Leaders are generally responsible for coaching Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.Responsibilities Include:Perform all responsibilities of restaurant team membersSupport the Restaurant Manager in meeting operational goals and executionEnsure Brand standards are met throughout shift including preparation of food and beveragesCommunicate shift priorities, goals, and results to restaurant team membersCoach restaurant team members as needed throughout a shift providing timely, constructive, and clear feedbackSupport the training of restaurant team members as neededPerform oversight of Indus safety, security, and profitability policies/processes throughout a shiftCommunicate clearly with the next Shift Leader to help prepare him/her for shiftEnsure Food Safety standards are metManage Inventory throughout the shiftProvide great guest service and coaches restaurant team members to do the sameSchedule restaurant team members for shiftsManage cash over/short during shift and ensures restaurant team members are following cash Indus management policiesRequirementsEducation/Experience:Basic computer skillsPrevious leadership experience in retail, restaurant or hospitality preferred.Key CompetenciesWorks well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedAbility to assist with trainingProblem solvingMotivating othersPhysical Demands/Working Conditions:Standing on feetLifting objects, ice, products, boxes up to 20 lbs (if applicable)Wearing a headset (when applicable)Salary Description15.25-16.50