Restaurants Team Lead
: Job Details :


Restaurants Team Lead

Wildlife Conservation Society

Location: Long Island City,NY, USA

Date: 2024-10-02T14:33:59Z

Job Description:

Job Description

Department: Restaurant ServicesMaking sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.Employment Type: Restaurants Team LeadStatus: Non-ExemptGrade Level: HourlyPay Rate: $17.50/hour (Experience Depending)Reports To: Seasonal Supervisors, Managers and Full-Time Management StaffSchedule: Must be able to have open availability throughout end of the yearHours: 8:00 AM – 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business.

Overview of Responsibilities

  • Set up and break down workstations
  • Maintain a clean and sanitary workstation - including trash removal, sweeping/mopping and general cleanliness
  • Follow Department of Health protocols and procedures
  • Knowledge of food product, identification and acceptable level of food quality
  • Maintain Department of Health standards at all times and participate in inspections
  • Rotate and change food holding containers as needed
  • Requirements may include preparation of food according to recipes and protocols set, including operating food preparation equipment
  • Ensure proper portion sizes to maintain food costs
  • Assist in other areas of production as needed
  • Perform cash handling functions, including operating the POS
  • Lead Cashier - Perform returns, exchanges and assist guests in any concerns/needs
  • General customer service
  • Lead Team on operation goals and projects
  • Additional Job Functions

  • Adhere to daily/weekly/monthly cleaning schedules as posted and directed by management
  • Ensure that all work locations are neat, clean, organized and safe
  • Provide consistent quality throughout menu and ensure the proper preparation and holding of products
  • Completion of any reasonable request or assigned tasks by Management
  • Establish and maintain a collaborative working relationship with all staff
  • Maintain general knowledge of park attractions and amenities to provide superior customer service
  • Follow all WCS rules and regulations
  • Maintenance Responsibilities

  • Remove debris and empty trash receptacles from restaurant seating and public areas
  • General sanitation of restaurant grounds
  • Deep cleaning of equipment, walls, floors, ceilings etc. as assigned
  • Operate lightweight grounds equipment if needed (i.e. pressure washer, leaf blower, etc.)
  • Adhere to local, state, and federal cleanliness, food handling, food storage procedures
  • PERKS of Working with Us:

  • Free employee access to 5 Parks: surround yourself with animals of all kinds and get the opportunity to interact and engage with like-minded individuals
  • Complimentary Parking
  • Complimentary Guest Park Tickets (After 45 days)
  • Company provided uniforms
  • Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
  • Serve Safe Certification Training/Food Handler Certification Reimbursements
  • Access to online learning and tuition discounts with Monroe College
  • Earnt Paid Sick Time
  • Employee Assistance Program
  • Free Banking
  • Qualification Requirements

    Required Qualifications

  • Ability to stand for long periods of time
  • Good interpersonal skills and ability to work in a team-oriented environment
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Must be able to frequently lift/transport hot food items
  • Minimum of 2 years of experience in a lead position or in a fast-paced restaurant/food industry
  • Previous POS Experience
  • NYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within the first 45 days of employment
  • Ability to work safely in an environment with heat, steam
  • Salary Range

    $17.50/hr

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