Restoration Crew Lead
: Job Details :

Benefits: Signing bonus 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Free uniforms Paid time off SERVPRO Team Shaw - Sign on Bonus $1,000 SERVPRO Team Shaw is one of the largest SERVPROs in the nation and has grown from one location in 2019 to twenty locations today. We assisted over 2500 customers with water and fire emergencies in 2023 across the country. We are a full turnkey provider for our customers doing everything from Water and Fire Emergency Services, Moving and Storage of Contents, and Textile Cleaning all the way to Reconstruction. Growth opportunities can arise through any of the above-mentioned divisions, as well as specializations for commercial large loss, fire damage restoration, asbestos & mold removal, and much more. If you have a sense of urgency, and want to grow with a company that has seen 5x growth over the last 2 years, look no further and apply today Do you love helping people through difficult situations? Then dont miss your chance to join our Franchise as a new Restoration Crew Lead. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage Like it never even happened Job Description: Manage and complete jobs according to SERVPRO processes per work order Respond to service calls, set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish Follow and enforce all safety procedures on the job site Communicate and establish relationships with commercial, insurance, and residential customers Explain processes and answer customer questions, as needed Monitor, communicate, and respond to customer needs/concerns to ensure customer needs are met Communicate clear expectations to Production Technicians and supervise their activities Perform production processes as scheduled and ensure quality control Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers Resolve problems quickly as they arise Manage job file documentation to ensure complete and accurate project details Manage and control costs of production projects Manage assets by protecting and using equipment and materials properly Clean and maintain vehicles, equipment, warehouse, and office areas Perform sales and marketing activities, including add-on sales and security checks Walking and standing for long periods of time, driving, sitting, climbing, Qualifications: Effective oral communication Experience in cleaning/restoration preferred High school diploma/GED IICRC certification - WRT minimum Valid drivers license Ability to travel locally and out of state as necessary Ability to successfully complete a background check subject to applicable law Physical and Work Environment Requirements: Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance Walking and standing for long periods of time, driving, sitting, climbing Ability to climb ladders and work at ceiling heights Ability to work in tight spaces (e.g., crawls spaces under buildings) Repetitive pushing/pulling/lifting/carrying objects Benefits: Medical, Dental, and Vision Paid Time Off Sick Paid Time Off Parental Paid Time Off Matching 401k All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them. Each SERVPRO Franchise is Independently Owned and Operated. Revised 02/2021 J-18808-Ljbffr