Location: Linthicum Heights,MD, USA
Restoration/Mitigation Lead Technician
PuroClean Emergency Restoration, a rapidly growing full service restoration company, seeks experienced restoration technicians to join our team in Linthicum Heights, MD. Normal work hours are Monday-Friday 7:30am-4-5pm with a mandatory on call rotation. We offer a comprehensive benefits package to all full-time employees after a 90-day trial period.
Responsibilities include, but are not limited to;
* Mitigation of water, fire, mold, biohazard in homes and commercial buildings
* Business Process adherence and SLA (Service Level Agreement) Compliance
* Projection documentation and photographing throughout mitigation process
* Demolition
* Cleaning
* Contents cleaning and pack out
* Possibly some light construction
Qualifications
* A minimum of 2 years' experience working in the restoration mitigation industry
* IICRC Restoration Industry Certification in Water Restoration, advanced structural drying, Fire & Smoke Restoration, Mold & Biohazard Remediation, Carpet Cleaning.
* Committed to being World Class
* Energetic, reliable and positive team member who is willing to learn new skills and have a can do attitude
* Strong customer service skills. Able to interact directly with customers and insurance adjusters and provide exceptional customer service
* Ability to navigate through smartphone/tablet and use the software that is critical to our business.
* Ability to work overtime in response to emergency situations after normal business hours
* Ability to lift 50lbs
* Ability to perform labor intensive work - at times in PPE, in unsanitary/dirty conditions
* Must have valid driver's license, pass a background check and drug screening
* Relevant experience would be military, restoration, emergency response, construction