Location: Washington,DC, USA
The Restore Manager will oversee the ReStore. Applies and models the WCHFH mission in all areas. Works with personnel to supervise, train, and motivate all ReStore volunteers and staff. Ensure donors and customers are provided excellent customer service and that all volunteers have an outstanding experience when working at the ReStore. Responsibilities as listed below.
Responsibilities
Offer excellent customer service to shoppers and donors.
Update, adhere to, and reinforce ReStore Policies and Procedures.
Open and close the store as scheduled.
Train and schedule volunteers and staff.
Place volunteers in areas of need and interest on a daily and weekly basis. Develop strong volunteer support.
Update daily task checklist as needed and follow up on before end of day to ensure completion.
Complete staff performance evaluations.
Oversee pricing of inventory and staff pricing efforts.
Oversee floor layout and merchandising of displays; arrange inventory to best utilize floor space and price inventory to turnover aging stock.
Ensure a safe environment and that best safety practices are used.
Oversee Donations Coordinator to effectively schedule donation pick ups and drop offs.
Handle bank deposits, cashier drawer closeouts, safe counts and daily reporting.
Review and respond to voicemails, email, and applicable communications daily.
Operate cashier drawer and process customer returns as necessary.
Oversee general maintenance and security of the facility.
Manage inventory of maintenance and office supplies.
Attend or participate in training as needed or required.
Model the WCHFH mission.
Qualifications and Skills
Passionate about the mission of Warren County Habitat for Humanity.
Valid driver's license and reliable transportation.
Can work outdoors including during inclement weather.
Able to lift up to 40 lbs.
Microsoft Office Suite experience preferred. Proficient with point-of-sale systems.
Willingness to make cold calls for donation purposes.
Strong planning and organizational skills with attention to detail.
Solid personal and written communication skills to clearly communicate ideas and network.
Maintain all information in a confidential and professional manner.
Model appropriate behavior in interaction with diverse donors, customers, volunteers, and staff.
Ability to demonstrate a high level of ethics, integrity, diplomacy, and initiative.
Please email a resume and cover letter to [email protected] NO PHONE CALLS ACCEPTED
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