Retail Account ExecutiveDepartment: Field Leadership Employment Type: Full TimeLocation: New York City, NYCompensation: $80,000 - $90,000 / yearDescriptionThe Retail Account Executive responsibilities include building retailer relationships, managing training and event logistics, performing in-store support, managing and mentoring Beauty Educators, reviewing performance, time and attendance, and ensuring regulatory and company values are upheld. The Retail Account Executive should be able to perform efficiently in a retail and home office environment, demonstrate excellent problem-solving skills and decision-making skills, and is accountable for Beauty Educator and brand performance in their assigned territory. Key Responsibilities
- Coach and mentor Beauty Educators to excel in their role
- Develop relationships with retailer employees, Headkount clients, and Beauty Educators
- Leverage retailer relationships to secure training, events and other opportunities
- Conduct and document regular performance check-ins with Beauty Educators
- Manage time & attendance
- Partner with scheduling team for necessary changes
- Ensure company, brand, and retailer standards are met
- Partner with supervisor and HR to handle escalations in a timely matter
- Achieve sales goals
- Complete detailed in-store surveys after every shift
- Communicate with the Headkount team by staying up to date on the Headkount app
- Regularly communicate with cross functional Headkount teams to share market specific opportunities, and strategy
Skills, Knowledge, and Requirements
- Minimum 3 years of experience managing W2 employees.
- 4 years of experience working for a beauty brand in a Sephora environment or for major beauty retailer.
- Established Sephora relationships in the NYC Market
- Excellent communication skills
- Demonstrated leadership and decision-making skills
- Ability to multitask and work efficiently
- Strong problem-solving skills
- Professional conduct in-store
- Excellent brand and product education & training skills
- Technology skills: video calls, phone calls, text messages, smart phone applications
Benefits
- Offer a Competitive Salary + Bonus Incentives
- Provide a thorough onboarding process and brand training
- Offer Medical, dental and vision Benefits to Full Time employees
- Offer valuable feedback & assist with growing with the company