Story Cannabis
Location: Cincinnati,OH, USA
Date: 2024-12-08T08:52:21Z
Job Description:
Description
- Maintain a distribution process that is professional and safe for all customers and in compliance to federal and state guidelines. Greet patients when entering the retail store with compassion and professionalism.
- Accurately enter patient information into our database system and verify eligibility for purchase.
- Provide exceptional customer service - always going the extra mile.
- Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
- Work with a diverse group of personalities - employees and patients.
- Possess excellent skills in mathematics.
- Be extremely organized, efficient, and a good manager of time & resources.
- Navigate Windows, and multiple applications quickly, using shortcut keys and expert typing skills.
- Manage the Customer Check-In process - upholding exceptional recordkeeping of patient profiles, ensuring the accurate and timely input of all required patient information.
- Manage the maintenance of the retail store Sales Floor and Staff Breakroom. Ensure all areas are clean, well-stocked, and excess supplies are organized.
- Conduct opening/closing inventory counts of all retail store products as needed.
- Work cohesively as part of family/team environment.
- Work on special projects and assignments designated by management.
- Gathering and processing necessary information with detailed verification. Dispense medical marijuana to patients, entering each sale into the POS system and ensuring the retail store area is clean and organized.
- Ensure all stored marijuana is accounted for and the retail store has adequate amounts of medical marijuana products for day-to-day operations.
- Trained to oversee the day-to-day operations in the absence of the Store Manager. Assumption of those duties would include financials, physical inventory, storage of marijuana, leading a team of employees, and overseeing the cleanliness & organization of the retail store.
- Manage and upkeep the dispensary floor; this includes displays both physical and digital, managing the cleaning and upkeep procedures to ensure all touch points have been cleaned and sanitized.
- Manages the ordering & upkeep of non-cannabis involved inventory. Maintains stock of daily supplies.
- Answer telephone and email inquiries.
- Knowledge of solid and liquid dosage medications and topicals dispensed. Explain treatment procedures and use of product.
- Greet customers and help them locate merchandise.
- Unpack, sort, count and label merchandise, including items requiring special handling or refrigeration.
- Prepare labels by typing or operating a computer and printer.
- Receive store and inventory supplies, notifying management when levels are low.
Requirements
- Marijuana knowledge strongly preferred.
- Must be over 21 years of age.
- Can legally work in the United States - all documentation required
- Applicant must consent to a criminal background check
- Must have a valid State-Issued ID or U.S. Passport
- Must be able to occasionally lift 50+ pounds
- Must be able to either sit or stand for long periods of time
- Must have reliable transportation
- Must have no scheduling restrictions.
- Employment offers are contingent upon successful completion of all pre-employment background checks.
- Demonstrate ability to support customers with knowledge and customer service.
- Adhere to confidentiality standards
- Follows/Acknowledges the strictest Federal and State Guidelines.
- Understands the process of distribution and purpose of services.
- Communicates effectively.
- Strives for Excellence.
- Provide a positive example of professionalism and exceptional work ethics throughout the corporation.
- Perform other duties as required to successfully meet department and company goals and objectives.
Education
- 2 year degree preferred, Minimum High School Diploma or G.E.D equivalent required.