Retail Associate
: Job Details :

Retail Associate - Santa MonicaA variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. With a methodical and calculated approach, our team strives to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship.

We are looking for an organized and experienced Retail Associate to ensure that the Pedal Mafia Santa Monica Location exemplifies the business's standard for excellence, achieves sales targets, and ensures customers are satisfied with their in-store experience.

To be successful as the Retail Associate you must be able to multitask and have experience with business management as well as excellent customer service skills and is a natural leader.

Responsibilities

• Maintain a high level of customer care and service
• Listen and respond to customers' complaints
• Stock and inventory management
• Maintain the overall upkeep and aesthetic of the store
• Meet monthly and annual sales targets
• Represent and promote key brand values

Required Experience & Skills

• Previous retail or sales experience required
• Excellent interpersonal and communication skills
• Ability to multitask
• Excellent customer service skills
• Motivated to achieve outlined sales targets and KPI's

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