Location: Albany,NY, USA
Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
Job Overview
As a Leader, Prestige Selling, you boost sales and enhance customer service in Macy's Beauty department. As the expert on Prestige cosmetics across various brands, you are a beauty supporter who always shows a top-notch service experience by assisting customers and coaching colleagues. Your sharp knowledge of current trends and your skill to lead others makes you a valuable colleague on Macy's team.
What We Can Offer You
* An inclusive, challenging, and refreshingly fun work environment
* Competitive pay and benefits rooted in principles of equity
* Performance incentives and annual merit review
* Merchandise discounts
* Health and Wellness Benefits across medical, dental, vision, and additional insurance
* Retirement Savings Plan with 401k match opportunity
* Employee Assistance Program (mental health counseling and legal/financial advice)
* Resources for continuous learning, career growth, and leadership development
* Paid Time Off
* Fully-Funded education benefits - may include 100% of tuition, books, and fees
* Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
What You Will Do
* Inspire teamwork to reach sales goals and elevate the customer experience
* Support the total Beauty team in driving and delivering market share events
* Demonstrate knowledge of products and services to build rapport and loyalty
* Understand how to drive sales through brand training, events, and strategies
* Use our clientele program to build relationships with customers, meet sales goals, and share promotions and product launches
* Build brand loyalty through engaging customers in our rewards program
* Communicates with vendors and store leadership to execute company and store-based events achieve sales goals
* Analyze business performance and create strategies to exceed daily, weekly, monthly, seasonal, and annual goals
* Recruit, train, coach, motivate and develop colleagues on policies and goals
* Lead product demonstrations and peer-to-peer training
* Merchandise new receipts, process damages, testers and select merchandise to return to vendors
* Adhere to hygiene standards and asset protection control and compliance procedures
Skills You Will Need
* Leadership: Demonstrated ability to lead a team effectively, providing guidance, support, and coaching to drive performance and engagement.
* Subject Matter Expertise: Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.
* Analytical Skills: Capability to utilize metrics and analyze detailed reporting to develop action plans for achieving sales goals.
* Communication: Strong communication skills, both written and verbal, to facilitate open and continuous communication within the team and across functional lines.
* Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
* Creativity and Strategic Thinking: Ability to think creatively, strategically, and technically to address business challenges and opportunities.
* Detail Orientation: Careful attention to detail in handling daily tasks, examining reports and making sure business goals are met
* Collaboration: Partnership with the total Beauty team to drive line sales and deliver the customer experience
Who You Are
* Leads by example and motivates team to reach goals
* Driven to achieve a daily sales goal through customer interaction, client outreach, relationship building and recruiting new customers to the brand
* Inspires customers to buy and help them look and feel beautiful and confident.
* Enthusiastic about the beauty industry and have the skills to provide outstanding customer service
* Possess a passion and a business-minded attitude to succeed in a performance-based work environment
* Able to resolve customer problems in a constructive and forward-looking
* You can manage multiple tasks at once in a fast-paced environment
* Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
* 1 to 2 years of relevant work experience
Essential Physical Requirements:
* Prolonged periods (at least two consecutive hours) of standing/walking around the store or department
* Frequent use of computers and handheld electronic equipment
* Reaching, including above eye level, crouching, kneeling, stooping and color vision.
* This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder.
* Lifting and moving items weighing up to 25 lbs.
About Macy's
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
Bring your creativity, energy, and ideas to the Macy's team - Apply Today!
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