Retail Full Time Sales Lead (The Westchester - White Plains, NY)
Fabletics is currently looking for a Full-Time Sales Lead for our Fabletics store at The Westchester - White Plains, NY!
Before applying for this role, please read the following information about this opportunity found below.
How Do You Fit In?
As the Sales Lead, you would be responsible for providing a best-in-class retail store customer experience and support in sales and operations. Using cutting-edge technology, you will enable our Customers to shop seamlessly between our website and retail stores. Work alongside the Store Manager, store supervisors, and a team of highly personable associates to help our Customers Live their Passion. The right candidate would be a self-motivated, highly energetic individual who is comfortable engaging the public. You will join a tight-knit group of key contributors who are actively working together to achieve aggressive goals and meet timelines to drive the business forward.
This position will report to the Store Manager.
Responsibilities:
- Embody our culture and values and provide insight to our Customers on how to Live their passion.
- Actively engage our Customers in new and meaningful ways by providing knowledge on the fabrics, features, fit, and function of our product.
- Drive Customer engagement inside and outside of the store environment ranging from store events & promotions to community projects.
- Provide training and immediate feedback around our Customer Experience Playbook & other performance expectations (Customer Engagement, Omnicart, Member Chat, etc.).
- Work in coordination with the Store Manager to inspire associates to meet/exceed individual & team performance goals.
- Communicate inventory and training needs to Store Manager to increase overall Customer experience.
- Maintain store-merchandising guidelines that make the store easy to shop and add value to the Customer's purchase journey.
- Actively participate to provide and nourish feedback to Store Manager to continuously improve the business.
- Strive for excellence meeting and exceeding Store objectives as it relates to Performance, Productivity, Efficiency, and Quality standards.
- Serve as a resource for general product knowledge to all customers and team members.
- Maintain personal sales and achieve sales goals.
- Maintain all safety and security standards and identify, communicate potential issues.
- Unpack boxes for inventory as required. Boxes can weigh 10-30 lbs.
Required Skills:
- 1-year minimum of work experience within a retail environment. Prior retail management experience is a plus.
- Knowledge & familiarity of active lifestyle choices such as Yoga, Cycling/Spin, Pilates, Weight Training, Running, Nutrition, and other healthy activities.
- Ability to socially interact with Customers, Employees, and Business Partners inside and outside of the store environment.
- Ability to work with large teams.
- Great interpersonal skills, a positive attitude, and the ability to thrive in a fast-paced environment.
- Have a high degree of comfort dealing with ambiguity, including the ability to take initiative when an opportunity provides itself.
- Familiarity with retail inventory and POS systems.
- Self-motivated, a good communicator with an innate ability to bring the best out in others.
- The ability to multi-task, set priorities, and work well under pressure.
- Flexibility in work hours, open to work evenings, weekends, and national holidays.
- This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
- Applicants must be 18 years of age or older.
What's In It For You?
- The role has a salary between $20.30 - $21.20 annually depending on experience.
- 50% employee discount on Fabletics Brands.
- Free outfits each month.
- Paid Sick Time.
- 401k match.
- Annual Bonus Plan.
- Paid Time Off.
- And More!
About TechStyleOS
TechStyleOS is the globally integrated Operations and Services provider behind some of the fastest growing online fashion brands in history, including Fabletics, Savage X Fenty, JustFab, ShoeDazzle, and FabKids. With capabilities spanning technology, data science, supply chain management, fulfillment, customer service, and more, we help brands launch, scale, and grow—across product categories and geographically.
Fabletics, Inc. is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.
We encourage you to apply regardless of meeting all qualifications and/or requirements.
About Us
Who We Are: At Fabletics, we have a vision to be the world's most fashionable, innovative, and inclusive active-lifestyle brand.
Where We Work: We are a global brand that operates in 12 markets with headquarters in Los Angeles, California, European headquarters in Berlin, as well as retail locations across the United States.
Our Team: At Fabletics, our mindsets are the attitudes that shape us both individually and as a team. They describe the way we think about the work we do.
- Drive: Intrinsic motivation and resourcefulness to find great solutions, and self-awareness of what's needed for success.
- One Team: We're in-it-to-win-it for the collective Fabletics win, putting company needs above all else.
- Innovation: Thinking outside of the box to keep us on the cutting edge of all functions.
Our Values: At Fabletics, we believe in creating a diverse, inclusive, and equitable environment.
- One Team: from many backgrounds.
- Innovating: through diversity of individuals.
- Driven: by a passion for creating an inclusive space for all.
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