Are you passionate about fashion and exceptional customer service? Bumpsuit is seeking a dynamic Full-Time Retail Key Holder to join our team at The Domain in Austin for a 6-month contract.
Qualifications
- Minimum 2- years retail management experience, preferably in fashion luxury brands
- Strong experience in creating and maintaining clientele relations
- Excellent communication skills
- Passionate for fashion
- Identification with the company
- Interpersonal communication
- Initiative
- People Development
- Passion for fashion
- Results oriented
- Ability to work under pressure while maintaining a positive attitude
- Luxury Retail: 2 years (Required)
- Customer relationship management: 2 years (Required)
- Retail management: 2 years (Required)
Responsibilities
- The Key Holder is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty
- A Key Holder acts as a role model for new and existing employees by assisting in improving their brand, product and service awareness
- Responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service and driving customer loyalty
- Providing excellent customer service following the company customer experience protocol
- Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandizing standards
- Achieving daily and weekly individual sales targets and KPIs as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives
- Assisting with merchandising and inventory activities
- Keeping the sales floor and store image neat, organized, clean and stocked
- Processing transactions accurately and efficiently
- Complying with all sales related policies and procedures
- Unpacking, hanging/folding merchandise, stocking checks and securing security tags when needed)
- Monitoring the new staff training: Acting as a role model to implementing the internal procedures, the company standards and the product awareness
- Providing active support by sharing knowledge as a brand expert, in order to help develop new staff correctly with the aim of achieving the store goals