BevMo! by Gopuff is seeking a Part Time Key Holder for our Retail Operations team. This position is responsible for opening and closing the store and performing other duties in the absence of management. A Key Holder will assist the store in periods of high volume and provide support for new employees, providing excellent customer service while driving sales.
Responsibilities:- Provide excellent customer service by greeting and establishing rapport with customers while informing them of the products and services.
- Arrive early to open the store and leave late to close the store.
- Assist the store in periods of high volume and provide support for new employees.
- Knowledge of in-house products to provide customers with recommendations.
- Assist with inventory management tasks such as restocking merchandise, conducting inventory counts, and identifying discrepancies.
- Process cash transactions accurately and efficiently, including opening and closing tills, counting cash, and preparing deposits.
- Operate scanners, cash registers, and other electronics.
- Follow proper age verification policies.
- Ensure all prices and quantities are accurate and provide a customer receipt.
- Process refunds and exchanges.
- Monitor the sales floor to prevent theft and minimize loss, including conducting bag checks and ensuring adherence to security procedures.
- Maintain store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, and bathrooms.
- Train new employees on store procedures, product knowledge, and customer service standards.
Qualifications:- 1+ years leadership experience in retail, grocery, military, restaurant, or equivalent experience.
- Ability to work with fluid schedules; be available during peak hours of operation and support stores on nights, weekends, holidays, etc.
- Basic math skills and proficiency in cash handling.
- Team-oriented mentality.
- Ability to lift up to 49 pounds.
- High School Diploma or equivalent.
Pay:- Gopuff pays employees based on market pricing and pay may vary depending on your location. Compensation for U.S. locations is based on a cost of labor index for that geographic area.
- Upland CA: USD $16.75 per hour
- The salary range above reflects what we'd reasonably expect to pay candidates. A candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. For additional information on this role's compensation package, please reach out to the designated recruiter for this role.
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