Folino Estate Winery - Retail Sales Associate Do you love hosting an exceptional experience? Folino Estate Winery is hiring talented and motivated individuals to join our team as Retail Sales Associates. If you enjoy providing outstanding guest service and want to be a part of the hospitality and wine industry, this is the perfect opportunity for you! Do you have a passion for wine and a desire to share that passion with others? Are you a highly skilled communicator with a friendly and outgoing personality? If so, we want to hear from you! Join our team and experience a work environment that offers tremendous growth opportunities, competitive compensation, medical benefits, and more. Escape to our little piece of Italy every day and love what you do! Job Overview:
- Greet guests with a warm welcome and provide outstanding customer service
- Assist guests as they shop within the Bottle Shop, answering questions and locating items
- Suggest additional items to enhance guests' purchases
- Must have weekend availability
Qualifications:
- Minimum one year of retail experience in sales or customer service
- High School diploma or equivalent
- Strong knowledge of merchandise currently being offered
- Strong communication and interpersonal skills
- Dependable, reliable, and motivated
- Basic math skills and ability to use a cash register
- Patience when dealing with difficult guests
- Problem-solving and conflict resolution skills
- A team player with a can do attitude
- High level of customer service skills
- Ability to listen and communicate effectively with guests and team members
- Outgoing, friendly, and enjoys interacting with people
- Commitment to excellence and high standards
- Detail-oriented with excellent organizational skills
Duties and Responsibilities:
- Sell merchandise from the Bottle Shop in a fast-paced environment
- Deliver outstanding guest service to retain and gain customers
- Work flexible hours, including nights, weekends, and holidays
- Perform daily opening and closing procedures
- Assist in maintaining the appearance of the Bottle Shop
- Participate in meetings and marketing events
- Contribute to wine tasting, wine, and gift shop sales goals
- Maintain open and clear communication as a strong team player
Benefits:
- Competitive compensation package
- PTO and Wellness Days
- Medical, Dental, and Vision insurance options
- 401k
- Earned Wage Access program
- Company dining program/employee discounts
- Clear path for growth and career advancement
Location: Kutztown, Pennsylvania Don't miss out on this exciting opportunity to join the Folino Estate Winery team! Apply now and be a part of a delicious, fun, and enthusiastic work environment.