Location: New York,NY, USA
About Merz b. Schwanen: Made with traditional loop-wheeled fabrics, sustainable textiles, and contemporary approaches to design, our garments are of timeless style and exceptional quality. From designs to fabrics to manufacturing techniques, everything we do is guided by the aspiration to create versatile, comfortable, and authentic basics—made with consideration for the environment and gratitude for the people who wear our garments. With our timeless and high-quality garments, Merz b. Schwanen is successful in over 35 countries, and we are excited to open our first retail store in the United States.
The Role's Purpose: As a Sales Associate, you will welcome visitors to our space in New York City, introduce them to Merz b. Schwanen's heritage, values, and products, and build deep, lasting relationships with our customers, contributing to the commercial success of the business. This role is part-time (at least 20 hours per week) and will be based in our Soho, NYC store.
Your Responsibilities: Providing exceptional, memorable experiences to all visitors of our store. Utilizing your brand and product knowledge to guide customers and assist them in choosing the products that are right for them. Contributing to the achievement of the store's key performance indicators. Ensuring a welcoming and comfortable environment for customers and colleagues. Maintaining the visual merchandising standards of the store at all times. Accurately performing store procedures such as stock counts, opening and closing, and cashing up. Flexibility and willingness to work on weekends and public holidays.
The Qualities You Embody: Experience in a customer-facing role, preferably in clothing retail. Ability to work effectively in and contribute to the success of a team. Curiosity to understand people and their needs without assumptions or judgment. We want everyone to feel welcome and recognized in our spaces. Confidence in yourself and your abilities while maintaining a growth mindset. Sharing and embodying our sustainable values and letting these guide your everyday work. Taking ownership of your tasks, being proactive in tackling challenges, and having a solution-oriented mindset. Our Offer to You: Sustainability, social responsibility, our customers' and colleagues' well-being are close to our hearts. We are a family-run business that values respectful, honest, and loyal relationships with our employees. We offer an inclusive work environment and a constructive feedback culture. You will be part of a supportive team of passionate individuals that aim to make a difference in the garment industry.
Employee benefits include:10 days of paid time off (based on 20 working hours per week)Up to 7.5 days of paid sick leave (based on 20 working hours per week). Medical, dental & vision insurance benefits Monthly performance-based bonus scheme. Generous product discounts Up to 12 weeks of paid parental leave. We look forward to receiving your application and hopefully welcoming you at Merz b. Schwanen soon!
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