What's In It For You!
- EVERY employee is bonus eligible after 90 days
- Employee discounts
- Variety of jobs including Monday-Friday day shifts
- Need flexible part time hours? We've got'em!
- Growth opportunities
- Help others through ourcharity partners
- Save the environment!
Why We Will Love You
- Your smile lights up the room!
- Your care for our customers
- Your unique personality and amazing attitude
- You are a team player ready to work with a diverse group of co-workers
- You know how to operate a register? Even better!
- It's never too early to start gaining work experience. You can join our team starting at 16 years old!
What Does a Retail Team Member Do Anyway?
- Greet and interact with customers
- Operate the register when needed
- Help keep our sales floor clean and attractive to our customers
- Share information about our charity partners and our mission with our customers
- Assist customers with questions and concerns
- Lift up to 15 lbs.
Teamwork Makes The Dream WorkOur retail teams work together to provide an excellent experience for our donors and customers. Whether we are building eye catching displays, helping someone find the perfect jeans (thrifting one pair of jeans saves the world 1,800 gallons of water ya know!) or explaining our charity contributions at the checkout, we combine our passion for customer and community service.Why You Will Love Us: Our Mission, Vision and ValuesMissionTo Give Back! By...
- Positively impacting the environment and the communities we serve
- Providing values that meet our customer's needs and wants
- Reducing millions of pounds of waste each year
- Supporting local charities
- Creating jobs
VisionTo be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors. Values
- People First
- We invest in what matters most to us: You. Your goals are our goals; your success is our success. We care about family and work-life balance. We value what makes you, You!
- Customers and Donors
- Our business starts and ends with both the contributions of our donors and the loyalty of our customers. We deliver a 1st class second-hand experience by providing our customers unsurpassed value & selection.
- Community
- We enhance communities by supporting charities, providing values and creating jobs. Through sustainable shopping we protect the environment and reduce waste.
- Continuous Improvement
- We empower our people to improve the business and promote an entrepreneurial spirit. Continuous improvement isn't just about margins; it's about development, personal growth, teamwork and collaboration. How can we improve are the most important words in business.
- Growth
- Growth is our commitment. We invest in the growth of our people, our donations, and our sales. Our growth supports our mission: To Give Back.
JOB BRIEF Our Retail Team Lead position is focused on people with great customer service skills, combined with a great work ethic and a passion for helping people. Retail Team Leads will drive sales through exceptional customer service at the register and on the salesfloor, proper display set-up and maintenance, merchandise presentation and cleanliness for operational excellence. We are recruiting outgoing self-starters, who are results-oriented, and thrive in a fast-paced environment. This position provides a unique opportunity for those looking to grow their retail management knowledge and excel within the company. JOB DUTIES Greets and interacts with customers Answers customer requests promptly Assists customers in finding merchandise Answers cash register calls promptly Operates the register when needed Demonstrates a high sense of urgency with all assignments Follows proper procedures for handling claims merchandise Knowledgeable about products, discounts, and company mission Remains knowledgeable regarding all areas of the store operation Oversee cash register operations to ensure a quick, accurate and positive experience for customers. Receives and responds to customer/donor questions, requests, and complaints. Delivers a positive and unforgettable customer/donor experience by setting the example, training and coaching customer service expectations to team members. Creates and maintains visually appealing merchandise displays. Maintains respectful, values-driven workplace. Brings complaints to the attention of Supervisor, ASM or General Manager, to resolve issues consistent with America's Thrift Stores values, policies, and procedures. Protects company assets and information by ensuring their safe handling, security, and integrity. Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place. In the absence of the Supervisor or ASM, oversees, implements and administers the retail process and team in accordance with all policies, procedures, regulations, and laws. Performs any other task, function or responsibility as instructed by their immediate supervisor and/or superior manager of the Company. Assists the Supervisor with team members and supervises the work of the department Assists with training of new team members SKILLS & QUALIFICATIONS High School Degree, GED or equivalent work experiences preferred Must be at least 16 years of age Displays excellent sales and customer service skills through interactions both in person and on the phone Ability to anticipate customers' needs and recommend merchandise Prolonged periods of standing and walking throughout the retail space. Must be able to lift up to 15 pounds at times. Ability to count and handle money Ability to operate cash register Must be able to pass background check. On-the-job training provided We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.Other details
- Pay Type Hourly
- Min Hiring Rate $10.00
Apply Now