DescriptionTHE ROLE: RETAIL TEAM MEMBER (BACK BAY)What you'll do: - Provide a high level of customer service and hospitality: You will get the chance to interact with all kinds of people. We have a steady stream of regulars as well as people who travel from all over the world to try our products - Maintain product knowledge of all of our baked goods: Be an expert in all things Levain and be ready to offer informed suggestions to our customers - Take initiative, be proactive and ask questions: We are always looking to develop people and teach new skills- show us that you are interested! - Be a team player and a positive influence on your coworkers: Our people are at the core of our success- our staff supports one another and genuinely enjoys the time they spend together - Stay calm and composed under pressure and have a good sense of humor along the way! Compensation:
- $17-19.25/hr
- Tips eligible
Benefits:
- Health, Vision, Dental Insurance
- Employer-funded Healthcare Reimbursement Account
- Additional supplemental benefits: Commuter/Bike-Share Benefits, Employee Assistance Program, 14 Weeks Fully Paid Parental Leave, etc.
- One Week of Paid Time Off
- 401K with 3.5% Company Match
- Opportunity for growth and career development
About Us: Competitive triathletes and passionate bakers, Pam Weekes and Connie McDonald left their careers to open a small bread shop in New York City in 1995 - Levain Bakery. One day, they baked a BIG chocolate chip walnut cookie as energy for triathlon training. At Levain, a batch of these 6-ounce cookies flew off the shelves, and an icon was born. The cozy shop on West 74th Street became a neighborhood favorite and a destination for epicurious visitors from around the world, hungry for the cookie. From the start, Pam, Connie and team baked everything fresh on-site each day, donating the day's leftovers to charity - and we still do, nearly 30 years later. Today, Levain has bakeries across the country (with more to come!), plus ecommerce gift boxes to treat cookie lovers in every state. Every day, we strive to embody our company's five core values:
- Welcome All- We are all in it together
- Work Hard and Be Kind- We pull our weight, we do our best, and take care of each other
- Lead with Heart- We operate with empathy and integrity
- Rise Up- We take Initiative to make things better
- Savor It- We are present and find the fun!
Requirements
- Must be able to work on weekends and have availability around holidays
- Must be able to stand for 8 hour shifts and lift up to 50lb