Return Goods Handler
: Job Details :

Return Goods Handler

Location: Pittston, PA

Business Unit: Marketing

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Pittston, PA

Return Goods Handler at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What-s in it for YOU?

+ Excellent Compensation Packages

+ Medical, Dental and Vision Benefits Effective on Day 1

+ 401k Package Effective Day 1

+ Paid Time Off Program and Profit Sharing

+ Associate Discounts and Community Giveback Programs

+ College Tuition Savings Program

+ Caring Family Culture Toward all Associates

+ Certified as a FORTUNE Great Place to Work

+ Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

+ Family owned for 90+ years

Position Summary:

This role is responsible for processing credits for returned merchandise, service credits, manufacturer coupons and rebates, as well as processing vendor claims.

Do YOU Possess These Skills and Attributes?

+ Skills needed: Ability to communicate effectively; strong customer service and telephone skills; strong organizational skills; ability to multi task, attention to detail; previous computer and inventory control experience preferred; ability to lift 50 lbs.

Do These Responsibilities Interest YOU?

+ Opens all packages returned by shipping companies with in a 24 hour period and those returned via showrooms within a 48 hour period.

+ Enters returns authorization numbers into computer for merchandise received.

+ Accurately researches merchandise if no paperwork is found with items, to locate item number and warranty information.

+ Ensures quality standards-Tags stock merchandise and parts with correct item number and location, to be returned to stock.

+ Thoroughly checks all items that are to be put back into stock including expiration dates, complete packaging, and appearance.

+ Effectively and accurately monitors inventory transactions for expired and pick error returns.

+ Monitors and communicates returns that do not conform to the norm i.e. large quantity

+ Accurately completes credit for non-stock and defective merchandise, parts, and small equipment.

+ Provides Inventory Control department with the correct inventory adjustments by completing daily adjustment form.

+ Accurately processes transfers from Distribution Centers to correct inventory discrepancies.

+ Accurately processes transfers from Equipment Coordinators to Distribution Center.

+ Returns all no credit value items which are non-reusable, expired, or incomplete according to No Credit Value policy.

+ Accurately processes credits for non stock special order items based on manufacturer return policies.

+ Accurately researches all RGA items returned from the warehouse, on a daily basis, and use necessary steps to return it back to the warehouse for stocking.

+ Assists in educating new associates from other departments as to the department-s function.

+ Performs other duties as assigned to support the efficient operation of the department and company.

Do YOU Meet These Requirements?

+ Education: HS diploma/GED

+ Experience: At least one year in a warehousing position

Who We Are: It-s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking -What does the customer want?-

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

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