Location: Winston Salem,NC, USA
Description
REVELxp is the national market leading company in game day experiences and hospitality.
Our team, with beginnings in ISP Sports and 35+ years of leadership in the sports & entertainment industry at the helm, has worked hard to build the fastest growing company in the game day experience space in America. We are growing at a rapid pace and are looking for goal-oriented, high-energy individuals to join our team!
REVELxp is on a mission to revolutionize the sports and entertainment industry. Our team works with more than 100 major teams and sporting events, hosting millions of fans, and participating in thousands of events annually.
We created REVELxp to reimagine and redefine game day with memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands across the world. This is why jobs here at REVELxp offer countless ways to create memorable experiences - from hospitality to operations to revenue generation. Our fast-paced, fun environment is what helps us create true partnerships with the professional sports properties we work alongside. The REVELxp team seeks to grow with innovative self-starters who want to be a part of reshaping fan experiences across the nation.
Position Summary
The NetSuite Administrator will be the cornerstone for the implementation, configuration and maintenance of the NetSuite ERP and CRM software to help REVELxp achieve its organizational goals and maximize the efficient workflow of a rapidly growing organization. This role will interact with all levels of management and process owners to manage the operational aspects of NetSuite focusing on system configuration, administration, change management, standardization and development.
Key Responsibilities
* Administration and management of NetSuite and other enterprise systems.
* Will be the main point of contact for all NetSuite needs and requests (internal and external)
* Provide on-going training and technical assistance to end users.
* Create system documentation to include mapping, training documents, and work instructions.
* Support data quality within NetSuite and other systems including data import/export, deduplication, defining best practices, etc.
* Work closely with other systems managers to ensure that the REVELxp technical architecture operates efficiently and meets the needs of the business.
Key Accountabilities
* Actively engaging with management and end users to understand needs and create effective solutions.
* Develop and document policies and processes for changes, customizations, work instructions, etc.
* Monitor system performance. Communicating system down-time and issues.
* Collaborate on cross-functional projects to support the technical infrastructure.
Requirements
Minimum Qualifications
* Demonstrated proficiency in administering NetSuite ERP/CRM modules.
* Associate's degree in business, Information Technology or related field. Relevant work experience will be considered as a substitution for formal education.
* NetSuite certification(s) are a plus.
* Experience with 3rd Party integrations (Boomi, Celigo) are a plus.
* Excellent analytical skills and attention to detail.