Location: Richmond,VA, USA
Assists the General Manager in managing the property operations on a day-to-day basis and assuring optimum performance and continual improvement in all key performance areas. Resolves guest and Associate issues, and performs other duties as required to develop efficiency and profitability in all aspects of property management. Assumes the General Manager's responsibilities (efficient operation of the property as measured against the established budget, while maintaining guest service standards) when required. Assures that all guests are satisfied with room accommodations and customer service. Assists Director of Revenue Management with management of processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Helps identify future market and hotel opportunities and effectively communicates through the organization. Assists in updating, processing, generating, and distributing daily, weekly, and monthly revenue management reports in various RM systems. Revenue Analyst: Assists Director of Revenue Management by executing tactics that will result in achievement of optimized revenue, profit, RevPAR and ADR Growth. Works in collaboration with executive leadership, regional teams, and property staff to optimize revenue, profit, and RevPAR growth. Essential Job Functions: Reporting- assist in updating, processing, generating, and distributing daily, weekly, and monthly revenue management reports in various RM systems including but not limited to daily segmentation, manager's report roll-ups, occupancy reporting, revenue meeting preparation, revenue meeting minutes, commission analysis, length of stay analysis, STR analysis, and any ad hoc reports assigned by the Director of Revenue Management.