Salary: Depends on QualificationsLocation : Gloucester, VAJob Type: Full-TimeJob Number: 10182024-01Department: COMMISSIONER OF REVENUEOpening Date: 10/18/2024Description Hiring Range: $33,804 +/- depending on qualifications.Gloucester County is hiring a Revenue Technician.
- Are you ready to join an organization offering career advancement opportunities throughout your career journey?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
- Are you a smart, enthusiastic individual who is quick to learn and is interested in pursuing something new?
If so, this may be an opportunity for you. Read on and decide for yourself.Under close supervision, the Revenue Technician performs a variety of clerical and customer service duties for the Commissioner of the Revenue's Office. Duties involve assisting taxpayers with questions concerning their accounts, data entry, file maintenance, and processing corrected assessments, routine abatements and refunds. Duties are performed within specific guidelines and require strict adherence to established policies and procedures. Employee must exercise independent judgment, discretion and initiative in completing assignments and handling public contact situations requiring considerable tact and courtesy. This position reports to the Chief Deputy. Job Highlights
- Assists taxpayers with inquiries regarding tax assessments both in person and on the telephone.
- Assists the Real Estate Division with data entry.
- Processes personal property returns for walk-in taxpayers.
- Processes Memorandums of Corrected Assessments for items with a change in taxable status following review by the Chief Deputy or Personal Property Coordinator.
- Processes more routine abatements and refunds with authorization from the Chief Deputy or Personal Property Coordinator.
- Responds to request from various Federal, State and Local agencies.
- Updates and enters sensitive data related to taxpayers, property and income; which under penalty of law is required to remain confidential.
- Performs other duties as assigned.
For a complete list of duties, click on the link: Revenue TechnicianQualifications
- Possession of a high school diploma/GED.
- One (1) to two (2) years of closely related office work, preferably involving taxation or real estate.
Special Requirements Must be available to work flexible hours, extended hours, and some weekends during deadlines and peak times.To be considered for this position, your online application must include your resume and three (3) professional references.Professional references are individuals who can attest to your job related knowledge, skills and abilities while working or in a volunteer capacity and are not family or personally related. Professional references should include job title, company name and address, phone numbers and email address if available.Gloucester County is an Equal Opportunity Employer &Drug Free WorkplaceGloucester County Government offers an excellent benefit package that includes health care coverage, leave program and retirement benefits for all regular full-time employees. Gloucester County participates in the Virginia Retirement System (VRS) which requires a 5% mandatory contribution by employees.Visit our for additional information:01 The supplemental questions are very important and will be used to determine if you meet the basic qualifications as listed on the job posting and in the job description. I acknowledge that I must complete the supplemental questions section in order for my application to be considered complete.
02 I acknowledge that my resume must be attached to my online application along with (3) Professional references for it to be considered complete.
03 What is your current highest level of education completed?
- I do not have a High School diploma or GED
- HS Diploma or GED
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree or higher
04 Describe your experience working directly with the public or in a customer-service oriented job. Be sure to indicate which employer the experience is related. If none, enter N/A as your response. 05 What personal values do you follow when you are representing your employer in an official capacity? 06 What is your skill level with Microsoft software?
- BEGINNER
- INTERMEDIATE
- ADVANCED
- NONE
07 The position requires employee to be available to work extended hours, and some weekends during deadlines and peak times. Are you be available to work during these non-traditional hours when necessary.
Required Question