RFC Guest Attendant
: Job Details :

**RFC Guest Attendant**

CAROUSEL_PARAGRAPH

* Akron, OH

* ADMINISTRATIVE

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**About Akron Childrens Hospital**

Akron Childrens Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nations best by U.S. News & World Report. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, were making it easier for todays busy families to find the high-quality care they need. In 2020, our health care system provided more than 1.1 million patient encounters. We also operate neonatal and pediatric units in the hospitals of our regional health care partners. Every year, our Childrens Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school. With our Quick Care Online virtual visits and Akron Childrens Anywhere app, were here for families whenever and wherever they need us. Learn more at .

OUR PROMISES

- To treat every child as we would our own

- To treat others as they would like to be treated

- To turn no child away for any reason

Prior to the start date, full COVID-19 vaccination is required for employment. Full vaccination is defined as 14 days after the last received vaccination. Boosters are excluded from this requirement.

We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

**4 p.m. - 12am; every other weekend and rotating week days**

**Part Time 16 hours a week**

Summary:

The Reinberger Family Center Attendant receives families to the RFC with a warm greeting and communicates with them about its use as well as helps provide them with information about Hospital resources and the local community.

Responsibilities:

1. Receives families to the RFC with a warm greeting and communicates with them about its use as well as helps provide them with information about Hospital resources and the local community; creates a welcoming, relaxing atmosphere for guests.

2. Registers authorized families into the respite area and ensures all paperwork is complete for overnight guests and visitors.

3. Provides concierge services to help make the stay of patients and their families as comfortable as possible.

4. Answers visitor questions and relays accurate information on 3Info line.

5. Assists Supervisor with department activities and its volunteers.

6. Other duties as required.

Other information:

**Technical Expertise**

1. Experience in customer service is required.

2. Experience working with all levels within an organization is required.

3. Experience in healthcare is preferred.

4. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required.

**Education and Experience**

1. Education: High School Diploma is required.

2. Certification: None.

3. Years of relevant experience: 0 to 2 years is preferred.

4. Years of experience supervising: None.

Part Time

FTE: 0.400000

**Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.**

**EEO is the law, please click/copy paste the link below to learn more:**