To provide a superior level of customer service to ensure a safe and enjoyable environment for guests as they attend various events, including collegiate sporting events, concerts, festivals, and fairs.
The position offers flexible, part-time hours that allow for the accommodation of each staff member's personal schedule.
RMC operates in several Regional Markets throughout Virginia, including: Richmond, Charlottesville, Harrisonburg, and the Middle Peninsula.
JOB DUTIES:
- All Event Staff personnel will be cross-trained in multiple positions, including: Ticket-Taker/Scanner, Usher, Bag Checker, Parking Attendant and Crowd Management (post assignments will vary for each event).
- Creating an enjoyable and safe experience for guests at any given event by providing a high-level of customer service and implementing proper security protocol before, during, and in-between ingress and egress.
- Educating guests on safety policies using a positive and calm manner.
- Observing your surroundings, detecting any suspicious or hazardous situations, and reporting your findings to event supervisors, managers, and emergency personnel.
- Work flexible hours that includes nights and weekends.
QUALIFICATIONS:
- Upon the successful completion of RMC's interview process, all new recruits must register as an Unarmed Security Officer though the Virginia Department of Criminal Justice Services. DCJS's eligibility requirements include:
- A minimum of 18 years of age.
- Successful completion of the initial application process and required 01-E training course.
- Submission of fingerprints for a criminal background check.
- § Certain criminal convictions may be disqualifying. Please refer to DCJS for further information regarding their qualification requirements.
WORK CONDITIONS:
- The work environment varies event to event depending on the venue.
- Events are held both indoor and outdoor in various weather conditions.
- While performing duties, staff member's core function may involve standing for prolonged periods of time. Seated positions are very limited