Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We have set our standards high, never settling for anything less than the extraordinary, because at XRG, we believe in delivering not just meals but unforgettable eXperiences. If you're one of those individuals, we invite you to join our XRG Team! Why XRG? Here's a Taste of What We Offer:
- Competitive Pay and Partner Perks: Your hard work deserves recognition. Our generous bonus structure(s) through the Profit for Partners Program add an extra layer of reward to your hard work. We believe in rewarding excellence. Compensation range: $70,000- $105,000 depending on experience.
- Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched. Join the #XRGFam and eXperience the difference.
- Comprehensive Benefits: Medical, Dental, Vision, and 401(k) match* - because your well-being matters.
- Company-Paid Life Insurance: We've got you covered.
- Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
- Professional Development Reimbursement Program: Invest in your future with our tuition reimbursement program.
- Employee Referral Program: Share the joy of being part of the XRG team with others.
- Safety & Compliance Incentives: Your well-being is our priority. Benefit from our Safety and Compliance Incentive Program as we maintain a secure and compliant work environment.
- Free Food: Enjoy monthly Meal Card allowances to use at any of our locations/brands.
- Time Off: Recharge and rejuvenate with paid vacation time. Your well-deserved breaks are essential to your productivity and overall happiness.
- Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered with paid sick leave.
- Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
- Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more!
- Life Beyond Work: Embrace additional benefits such as pet insurance, legal services, and much more!
Join XRG, where every team member is a valued part of our journey. Discover a workplace that goes beyond expectations, a place where your passion meets endless possibilities. Certified Top Workplaces- 5 years running! PURPOSE The Risk Manager will be responsible for the overall management of the investigation and handling of claims from start to finish, including compiling, reviewing and submitting accident reports, preparing and maintaining insurance claim forms, ensuring proper reserves are set for each claim and maintaining files and records. In addition, the Risk Manager will be instrumental in designing, implementing, and overseeing the safety program and policies to mitigate risk potential and comply with legislation. DUTIES & RESPONSIBILITIES
- The role will diligently monitor all insurance claims across all jurisdictions with operations, ensuring processes for reporting and managing risks are followed
- Must have strong knowledge of full-cycle claim management
- Monitor and manage timely internal notification, reporting and investigation of claims (Workers Comp, General Liability, Auto and Property, etc.) guidance and recommendations shall include the appropriate medical management track/treatment plan, timely return to work/compliance with light-duty accommodations, analysis of potential credits and/or subrogation opportunities, reserve adjustments, expense cost review, and the optimal case resolution
- Directs third-party claims adjusters in the investigation and management of claims, supports defense counsel and makes determinations on claims management, resolution and settlement
- Evaluate, recommend and obtain denial or settlement authorization for escalated claims
- Administer all claims of insurance programs with the objective to reduce the cost through prevention, proactive management, employee awareness, and participation
- Maintain Medical Provider Network (MPN)
- Identifies, develops, and implements safety policies, procedures, programs and strategies and drives initiatives across the company to ensure a safe working environment and compliance with local, state and federal ADA and OSHA requirements
- Operational characteristics, services, and activities of a comprehensive risk management and safety program
- Principles, practices, and terminology of Workers Comp, General Liability, Auto, Property, Safety, OSHA, and ADA laws and regulations.
- Insurance principles, practices, and terminology including claims management
- Recent developments, current literature, and information related to risk/safety management administration
- Principles and practices of customer service
- Research techniques, methods, and procedures
- Restaurant procedures, methods, and equipment- preferred but not required
- Principles and practices of program development and administration
- Pertinent federal, state, and local laws, codes, and regulations
QUALIFICATIONS & SKILLS
- Ability to speak and write fluently in Spanish strongly desired
- Excellent verbal and written communication
- Demonstrated working knowledge and implementation of Cal-OSHA/OSHA, and safety programs
- Ability to apply good judgment when responding to officials and investigating safety issues
- Self-motivated with the ability to take the initiative
- Strong analytical and problem-solving skills
- Ability to partner with others to achieve results
- Ability to present solutions effectively and influence decisions at all levels of the organization
- Proven leadership skills with the ability to inspire others to change behaviors and follow his/her lead
- Excellent organization and time management skills
- Proficiency in Microsoft Office applications
- Ability to travel as required for meeting position objectives, including overnight stays and airline travel when applicable
- Experience in the restaurant/hospitality industry preferred
- Strong claims management
- Valid Driver's License
- Proof of eligibility to work in the United States
WORKING CONDITIONS The working conditions described below are representative of those a team member encounters while performing the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this job. PHYSICAL REQUIREMENTS The physical demands described below are representative of those that must be met by a team member to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. DISCLAIMER This job description is a summary of duties, which you as a Risk Manager are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.