Location: Rochester,NY, USA
Duties Include:
Developing & implementing, evidence-based, quality education programs/activities to promote individual development, competency & delivery of high quality clinical service.
Collaborating with management, staff and external partners to assess, integrate, and evaluate educational needs & resources.
Developing, reviewing & updating training manuals, policies/procedures, related job aides & clinical pathways.
Educating staff in the clinical policies criteria and procedures.
Providing an overview of the departments, general functions & responsibilities, as well as the relationships with other departments.
Conducting new staff orientation, review of care management, intake, and utilization management activities & documentation.
Planning, developing, evaluating and implementing educational programs and training activities based on assessed learning needs of the MLTC/Strategic clinical team.
Providing consultation and education via orientation and Train the Trainer programs to the company's strategic partners.
Conducting quality review audits of clinical team and strategic partners to ensure that company protocols and standards are being met.
Education and Experience NEEDED:
NY State RN License.
Bachelor's Degree in Healthcare or related field preferred.
Minimum five years' clinical experience as a registered nurse.
Managed care case management experience working with dual eligible populations