Location: Chattanooga,TN, USA
Erlanger Medical Group is comprised of 50 locations in the Chattanooga and surrounding regions and employs over 500 providers. The Patient Service Representative position is vital to the success of our practices. We have opportunities available in Cardiology, Dermatology, Gastroenterology, Neurology, Orthopedics, Pediatrics, Primary Care, Urology, and Women's Services. We welcome all applicants to apply to this position for consideration of any of these available specialty areas.
Job Summary:
A registered professional nurse employed by Erlanger Medical Center is responsible for direct and/or indirect care of the patient.
This position is involved in a team-based approach to care. Team members are trained to meet the highest level of function for their role as per the State of Tennessee/Georgia guidelines. Is trained and assigned (as per their role and responsibilities) to coordinate care for patients and is trained and assigned to support patients/families/caregivers in self-management, self-efficacy and behavior change. Is trained and assigned (as per their role and responsibilities) to manage the practices' patient population. Participates in the practice's quality improvement process and performance evaluation.
Education:
Required:
Graduate from an accredited School of Nursing.
Preferred:
N/A
Experience:
Required:
Knowledge of general nursing principles and practice skills; knowledge of organizational functions, policies and regulations; knowledge of current trends and new developments; knowledge of principles and practices of nursing, applicable to those areas requiring special education.
Preferred: N/A
Position Requirement(s): License/Certification/Registration
Required:
Current licensure to practice nursing in the State of Tennessee.
BLS prior to going to the unit/ department and maintained going forward
The Nurse Licensure Compact will not change how to obtain or renew a Tennessee license. However, the Tennessee nursing license will be a single state license for Tennessee Residents or non-compact state residents. Tennessee licensure or multistate licensure from a compact state must be obtained within three months of hire for non-Tennessee residents.
Preferred:
N/A
Department Position Summary:
The employee must be able to demonstrate the knowledge and skills necessary to provide comprehensive emergent care appropriate to the age of the patients seen in the Ambulatory Department. Ability to assess patients and consistently re-evaluate and prioritize based on fluctuation of volume and acuity. Ability to recognize emergent situations and act promptly and appropriately based on the patient's needs. Select, develop, implement and evaluate plan of care. Ability to administer pharmacological drugs as ordered, perform procedures and operate equipment necessary for patient care as assigned.
The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs and to provide the care needed as described in the unit's policies and procedures. This is done through evaluation of direct supervisor by direct observation, in a skills lab, or discussed verbally or written. Competency can also be evaluated by a formal peer review process and/or by self assessment based on objective criteria that is reviewed and validated.
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