Location: Mayetta,KS, USA
Cleans and maintains hotel guest rooms in accordance with departmental policies and procedures.
ESSENTIAL DUTIES AND Responsibilities:
* Cleans guests rooms per established protocol
* Responsible for ensuring each guest room meets established level of cleanliness to achieve guest satisfaction
* Washes and folds linens for rooms as needed
* Handles special requests in a manner that ensures guest satisfaction
* Responsible for checking keys in and out at the beginning and end of each shift and for maintaining the safety of the key while on duty
* Ensures guest rooms are properly secured prior to occupancy and upon entering and leaving an occupied room
* Follows established lost and found procedures
* Maintains vacuums and other equipment in a clean manner
* Maintains linen closets in an orderly manner
* Functions as House Person, Laundry Attendant, Heavy Duty Room Attendant and/or Rooms Control Coordinator as needed
* Performs the duties of EVS Cleaning Person as needed
* Adheres to regulatory, departmental and company policies in an ethical manner and encourages others to do the same
* Other duties as assigned
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Required
* Available to work required schedule which may include nights, weekends, holidays, and extended hours as needed
* Professional appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
* Ability to work well with team members and supervisory staff
* A record of satisfactory performance and reliability in all prior and current employment
Preferred
* High School diploma or GED
* Previous hotel housekeeping and/or environmental services experience
* Prior customer service experience
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
* Physically mobile with reasonable accommodations
* Must be able to reach above and below the shoulder, grip small items, bend, and stoop while performing essential job functions
* Stand and walk for up to eight hours
* No known allergic reaction to cleaning chemicals
* Able to tolerate second-hand smoke
* Respond to visual and aural cues
* Must have basic English communication skills
* Operate in mentally and physically stressful situations
* Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly
Indian Preference Exercised
Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.