Position Type: Full time Compensation: $18.00 - $22.00 Location: Reside Seattle Downtown Schedule: The general schedule will be Thursday - Monday, 9:00am - 6:00pm *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed. About Us: Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization. About the job: The Housekeeper is responsible for maintaining the cleanliness of guest rooms, corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (luggage, irons, coffee, etc.). What you'll be doing:
- Employees must at all times be attentive, friendly, helpful, and courteous to all guests, managers and fellow employees.
- Clean and sanitize hotel and guest rooms. Vacuums and sweeps floors, carpets, and rugs, make beds and changes linens. Cleans and sanitizes bathrooms, showers, toilets, and countertops. Cleans and sanitizes kitchens, sinks, appliances, and countertops.
- Practice safe work habits to ensure safety for guests, fellow employees, and self.
- Report maintenance issues to the Assistant General Manager.
- Pick up any dirty linen or trash as needed.
- Before leaving the section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per property procedures.
- Maintain cleanliness and organization of the linen rooms, storage closets and stairwells.
- Ensure overall guest satisfaction.
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibilities:
- This position does not include any supervisory responsibilities.
- May provide cross training to other staff.
About you:What you'll bring:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
What we are looking for:
- Must be effective in handling problems, including anticipating, preventing,
- identifying and solving problems, as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other property related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Physical Demands
- Flexible and long hours are sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during the entire shift.
Work Authorization: The employee must be legally authorized to work in the United States. Benefits & Perks:What's in it for you:
- Competitive Pay
- Medical, Dental, and Vision Insurance
- 401k and Employer Match
- Paid Holidays and Vacation Time
- Quarterly and Annual Success Share Bonus
- Paid Volunteer and Charitable Match Program
- Tuition Reimbursement Program
- Learning & Development Opportunities
- Employee Referral Program
- Employee Assistance Program
The Fine Print:Work Authorization: The employee must be legally authorized to work in the United States. EEO Statement: Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice. Employment Verification: In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce. Background Checks: As part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results. Reside is a drug-free workplace. *Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters.