About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue. Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague. Bartell Hotels is an equal opportunity employer.
Primary Objective of RoomAttendant PositionTo maximize customer satisfaction byproviding neat and clean customer rooms in accordance with the standards ofBartell Hotels
Responsibilities- Insurescustomer satisfaction by cleaning customer rooms daily according to operationalpolicies and standards
- Removessoiled bed and bath linens and replaces with clean linens as required
- Removesaccumulated trash and debris from room as required
- Cleansbathroom area, dusts all surfaces and vacuums room as required
- Replenishes promotional materials and literature and room amenities
- Reportsmaintenance requests and replacement orders
- Turns inarticles left in rooms to Housekeeping office for Lost and Found handling
- Leaves allcustomer belongings in stay over rooms unless they have been discarded in thetrash
- Maximizesjob efficiency and neat, orderly appearance by maintaining well-stocked andclean supply cart and linen closet
- Maintains vacuumcleaner by replacing and/or emptying bag daily, cleaning and placing accordingto S.O.P.'s
- NotifiesHousekeeping Department immediately if any stock shortages exist
- Pulls anydamaged or rewash linen and returns them to the Housekeeping Department
- Insuressafety and security by securing the locks on linen closets and linen chutedoors
- Reports all Do Not Disturb or bolted door rooms to Housekeeping department asrequired
- Keeps immediate supervisor promptly and fully informed of allproblems or unusual matters of significance
Other duties may be assigned as needed
Physical Demands & Work Environment Whileperforming the duties of this Job, the employee is regularly required to stand;walk; use hands to finger, handle, or feel; reach with hands and arms; talk orhear and taste or smell. The employee is frequently required to climb orbalance and stoop, kneel, crouch, or crawl, as well as frequently liftingand/or moving up to 50 pounds. Theemployee must also be able to go up and down a flight of stairs while carrying50 pounds. The employee is sometimesexposed to outside weather conditions and the noise level in the workenvironment is usually moderate.