Job DescriptionJob Description
Reports To: Route Manager
Edit Holdings, LLC dba Tide Cleaners is seeking a Route Driver to join our team!
We are seeking individuals that enjoy working with people and as a team to represent Tide Dry Cleaners in the ideal manner and provide an enjoyable experience for our customers.
Duties & Responsibilities
- Demonstrate company core values at all times: Guest Services, Excellence, Committed, Integrity, and Top Quality
- Provide quality customer service through regular interaction and communication with customers and store employees.
- Committed to Grow Sales in the area you service.
- Maintain your pre-established route system as well as prospect and grow your customer base with sales and service mentality.
- Manage any customer inquiries via phone, email, and in-person, build rapport with customers and identify their needs.
- Be able to resolve/deescalate customer complaints/issues.
- Ensure the quality standards of Tide Dry Cleaners are met.
- Be able to function in a fast-paced environment with a high level of detail.
- Drive customer retention by building relationships and creating customer loyalty.
- Load and unload garments from the company vehicle.
- Cooperate with co-workers and promote a positive and productive working environment.
Qualifications
- Previous route sales experience is preferred but not required.
- Highly organized and demonstrate self- motivation and attention to detail.
- Must possess excellent communication, positive attitude, and willingness to provide great customer service.
- Passion for interacting in a positive and creative manner with customers and team members.
- High school diploma or GED
- Computer/Mobile devices operation experience
- Ability to successfully complete MVR and background check is required.
- Able to lift up to 50 pounds safely.
Benefits
- Health Insurance
- Vision
- Dental
- 401 (k)
- Yearly Paid Time Off
- Paid Holidays