Location: Bristol,VA, USA
Overview
#zipcorporate
Responsibilities
Under the direction of the Steakhouse Supervisor the food runner serves meals to patrons in restaurant.
Essential Job Functions:
* Serves all guests according to established standards of service.
* Delivers all items in a timely and courteous manner.
* Assists server as necessary with established pre-bus and pre-set standards.
* Communicates customer requests to assigned server.
* Knowledgeable of restaurant seating plan including sections, table numbers and seat numbers; knowledgeable of restaurant (ordering) systems; expediting systems.
* Communicates with kitchen expeditor; checks order duplicates for correctness; communicates discrepancies to the expeditor.
* Completes all set-up and closing duties in a timely fashion.
* Is familiar with all menu; menu specifications; menu abbreviations.
* Adheres to food & beverage policies, procedures, state liquor laws and all related manual material.
* Relays guest complaints/compliments to the appropriate supervisor.
* Demonstrates a courteous, friendly, polite, congenial, professional and efficient attitude.
* Maintains a clean, safe, hazard-free work environment within area of responsibility.
* Promotes positive public/employee relations at all times.
* Performs all other related and compatible duties as assigned.
Qualifications
High school diploma or equivalent preferred; minimum one (1) year high volume food service experience preferred; or equivalent combination of education and experience.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
* Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
* Must successfully pass background check.
* Must successfully pass drug screening.
* Must be at least twenty-one (21) years of age.
* Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
* Pertinent federal, state, and local laws, codes, and regulations.
* Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.
ABILITY TO:
* Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
* Must have the ability to withstand noisy and smoke-filled environments.
* Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.
* Must regularly lift and move up to 50 pounds.